Hotel Dekat Muzium Makkah

"Extended my stay via a separate booking and it took 3 separate reminders at front desk to retain the original room booked. Even then, on the day of extension, front desk claimed my room wasn't in the system despite it being paid for. Sheer laziness on his part, his colleague had to intervene to sort it out. Poor service overall this time round in an otherwise outstanding premises. "

"Good services overall. Friendly staff. Accessible location "

"It's a short walk to the Kaba best to go throw Anjum hotel then you are near the Kaba"

"We really enjoyed our stay at the property. Location is good and only a 25min walk to the Haram. There is also a shuttle but the drop off location isn't ideal. The manager Hamid is really friendly and helpful. Breakfast was good but could do with adding more options. Rooms are clean and have all the basic enemies. I would recommend this place."

"Good hotel , great staff specially M. Rayan he was very helpful Thank you for your hospitality"

"Walkable to the Masjid."

"Everything was excellent"

"The reception staff were very rude, and some of them did not speak English well. On several occasions, while people were waiting in the queue, staff would allow Arabic-speaking guests to go ahead of others, which felt unfair. It was also very difficult to get assistance when calling for help, and responses were often delayed. This was not my first stay at this hotel, and unfortunately I had a bad experience on both occasions. The management were not helpful in resolving concerns...

"Everything was great in this hotel"

"Sangat memuaskan & terbaik.. Terima Kaseh kepada front office staff yang Bernama Rashed.. dia telah members banyak kerjasama & service yang terbaik. Saya pasti akan kembali menginap di situ lagi "

"Good place for Umrah. Excellent shutttle service "