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URSO Hotel & Spa

5.0 star property
A sophisticated Madrid retreat where travelers can warm up by the lobby fireplace, take a dip in the indoor pool, or book a rejuvenating spa treatment

Choose dates to view prices

URSO Hotel & Spa in central Madrid near Gran Via combines luxury with comfort. Casa Felisa restaurant serves authentic Spanish cuisine, and the spa offers professional massages. Guests appreciate amenities like complimentary in-room WiFi, dry cleaning, and a helpful staff.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
The current price is RM1,898
RM2,087 total
includes taxes & fees
10 May - 11 May

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Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Superior Double Room

Premium bedding, minibar, in-room safe, desk

Superior Double Room

9.4 out of 10
Exceptional
(9 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Double Room

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Deluxe Double Room

8.0 out of 10
Very good
(1 review)
  • 24 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Junior Suite

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Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Suite

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Suite

  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Suite, Terrace

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Suite, Terrace

  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Junior Suite, Terrace

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Junior Suite, Terrace

  • City view
  • 42 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Family Room

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Family Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 4 Single Beds

View all photos for Deluxe Double or Twin Room, Garden View

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Deluxe Double or Twin Room, Garden View

8.0 out of 10
Very good
(3 reviews)
  • Garden view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Junior Double or Twin Room, Garden View

Premium bedding, minibar, in-room safe, desk

Junior Double or Twin Room, Garden View

  • Garden view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
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About the area

Located in Madrid Centro, a neighbourhood in Madrid, URSO Hotel & Spa is in the entertainment district and near a metro station. Gran Via and San Miguel Market are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Museo Nacional Centro de Arte Reina Sofía and Madrid Zoo Aquarium. Looking to enjoy an event or a game? See what's going on at Bernabéu Stadium or Movistar Arena. Spend some time exploring the area's activities, including golfing. Visit our Madrid travel guide
Map
Mejía Lequerica 8, Madrid, Madrid, 28004

What's nearby

  • Plaza de Espa�ña - Princesa
    Plaza de España - Princesa
    10 min walk - 0.8 km
  • Gran Via
    Gran Via
    10 min walk - 0.9 km
  • Plaza de Cibeles
    Plaza de Cibeles
    11 min walk - 1.0 km
  • Plaza de Callao
    Plaza de Callao
    13 min walk - 1.1 km
  • Puerta del Sol
    Puerta del Sol
    16 min walk - 1.4 km

Getting around

  • Tribunal Station
    4 min walk
  • Madrid Recoletos Station
    10 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    25 min drive

Restaurants

  • La Petisqueira II
    1 min walk
  • Aux Merveilleux de Fred
    1 min walk
  • Makkila
    2 min walk
  • Lola 09
    2 min walk
  • Azotea Forus Barceló
    2 min walk

About this property

URSO Hotel & Spa

Luxury hotel near Gran Via
Close to Puerta del Sol and Plaza Mayor, URSO Hotel & Spa provides a library, dry cleaning/laundry services and a fireplace in reception. Treat yourself to aromatherapy, a body wrap or a body treatment at URSO SPA, the on-site spa. The on-site restaurant, Casa Felisa, features Spanish cuisine. In addition to a bar and a 24-hour health club, guests can connect to free in-room WiFi.
Other perks include:
  • An indoor pool
  • Limo/town car service, buffet breakfast (surcharge) and valet parking (surcharge)
  • An electric car charging station, babysitting (surcharge) and wedding services
  • Concierge services, free newspapers and multilingual staff
  • Guest reviews speak highly of the helpful staff
Room features
All 78 rooms include comforts, such as 24-hour room service and premium bedding, in addition to perks, such as laptop-compatible safes and air conditioning.
Other amenities include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and deep-soaking baths
  • 40-cm flat-screen TVs with satellite channels
  • Wardrobes/cupboards, daily housekeeping and desks

Awards and affiliations

Eco-certified property
This property participates in the Bioscore Sustainability and Biosphere – programmes that measure the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of the Small Luxury Hotels of the World.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Limo/town car service
  • Parking on site (EUR 30.80 per day)
  • Valet parking on site (EUR 33 per day)
  • Limited on-site valet and self parking

Food and drink

  • Daily buffet breakfast available 7 AM to 11 AM for a fee: EUR 38.50 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Casa Felisa

Things to do

  • 24-hour health club
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Library
  • Sauna
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference centre (1,884 square foot of space)
  • Meeting rooms

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Massage
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Built in 1913
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Mediterranean architecture
  • No plastic coffee stirrers
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 40-cm flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Espresso maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 50 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 8 kg per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 105 per night.

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 38.5 per person
  • Airport shuttle fee: EUR 90 per vehicle (one-way)
  • Self-parking fee: EUR 30.80 per day
  • Valet parking fee: EUR 33 per day
  • Pet fee: EUR 50 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 105 per night
  • Spa fee: EUR 35 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property will place an authorization for the full amount of the reservation on guest credit card at check-in.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 14 years old are not allowed in the spa

Property is also known as

Hotel Urso
Hotel Urso Madrid
Urso Madrid
URSO Hotel Madrid
URSO Hotel Madrid
URSO Hotel
URSO Madrid
Hotel URSO Hotel & Spa Madrid
Madrid URSO Hotel & Spa Hotel
Hotel URSO Hotel & Spa
URSO Hotel & Spa Madrid
URSO Hotel Spa
Hotel Urso
URSO
URSO Hotel Spa
URSO Hotel & Spa Hotel
URSO Hotel & Spa Madrid
URSO Hotel & Spa Hotel Madrid

Frequently asked questions

Does URSO Hotel & Spa have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at URSO Hotel & Spa?

As of 28 Apr 2026, prices found for a 1-night stay for 2 adults at URSO Hotel & Spa on 10 May 2026 start from RM1,898, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is URSO Hotel & Spa pet-friendly?

Yes, URSO Hotel & Spa allows dogs (limit 1 total) with a maximum weight of up to 8 kg per pet. There's a fee of EUR 50 per pet, per night. Service animals are exempt from fees.

How much is parking at URSO Hotel & Spa?

Self-parking is available for EUR 30.80 per day. Valet parking is available for EUR 33 per day.

What time is check-in at URSO Hotel & Spa?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at URSO Hotel & Spa?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Does URSO Hotel & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 90 per vehicle applies.

Where is URSO Hotel & Spa located?

Located in Madrid Centro, this luxury hotel is within a 15-minute walk of Paseo de la Castellana, Gran Via and Plaza de España - Princesa. Puerta del Sol and National Prado Museum are also within 1 mile (2 km). Tribunal Station and Alonso Martinez Station are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

URSO Hotel & Spa Reviews

9.6

Exceptional

9.8

Cleanliness

9.2

Location

9.6

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 394 out of 503 reviews
Rating 8 - Good. 86 out of 503 reviews
Rating 6 - Okay. 17 out of 503 reviews
Rating 4 - Poor. 1 out of 503 reviews
Rating 2 - Terrible. 5 out of 503 reviews

Reviews

Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were all amazing and so welcoming and helpful. Uniformed front door staff took care of our car from the kerb. The hotel is compact, chic, with cool lobby bar and lovely restaurant, very close to Prado and other museums and shops.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

martin

Liked: Cleanliness, staff & service, amenities
The staff is wonderful The breakfast manager and staff were very friendly, pleasant and helpful My adult son and me loved the variety of food options. The room housekeepers were very nice and available at any time
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Robyn

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property, and wonderful and attentive staff. The hotel is located in a central area and walkable to most attractions. Highly recommend
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

arnaud

Liked: Cleanliness, amenities, property conditions & facilities
Very nice stay at hotel Urso Lovely design by using historic building with modern architecture with taste Very nice in house restaurant
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent room quality, service and location. Perfect for exploring central Madrid!
Stayed 5 nights in May 2025
Verified

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and breakfast, ideal location
Stayed 3 nights in Oct 2023
Verified

6/10 Okay

Kam

Liked: Cleanliness, staff & service
Great location and really nice hotel — stylish and comfortable rooms. Only downside was a few surprise charges: they have a coffee machine in the room but charge for the pods (a first for me!), and spa access isn’t included (additional €35pp), even though that wasn’t mentioned on listing on Hotels.com (and trying to get hotels.com to rectify this has been a nightmare which is still ongoing). If you do want to stay here probably better to book direct if you plan to use the spa as they have rates with spa usage included.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A 5 star hotel , really good service and old school charm
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay, fantastic dinner and drinks.
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

miguel r

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay! Beautiful property, well maintained and great service.
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Rayah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is super helpful and we had a nice room everything was great
Stayed 4 nights in May 2024
Verified

10/10 Excellent

Doble

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful welcome, service … the food was delicious
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

arnaud

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay at hotel URSO in Madrid Very well located to visit by walking the city Very friendly staff Lovely restaurant
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Yasser J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Urso Hotel Madrid is, without exaggeration, one of the best hotel experiences I’ve ever had. From the moment you arrive, the staff is simply unbeatable — genuinely warm, attentive, professional, and always one step ahead of your needs. You feel truly welcomed and taken care of at all times. The service is on another level: incredibly smooth, thoughtful, and consistently excellent. Every detail is handled with precision and care, making the entire stay feel effortless and luxurious. The hotel itself is stunning — elegant, beautifully designed, and impeccably maintained. Rooms are comfortable, quiet, and refined, offering the perfect balance between luxury and relaxation. And the location is unbeatable: right in the heart of Madrid, walking distance to the best restaurants, boutiques, cultural spots, and neighborhoods, yet peaceful and serene once you’re inside the hotel. Urso is not just a place to stay — it’s an experience. If you’re looking for excellence, comfort, and truly outstanding hospitality in Madrid, this is the place. I can’t recommend it highly enough and will absolutely be back.
Stayed 11 nights in Dec 2025
Verified

10/10 Excellent

Christy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect hotel in the middle of Madrid

This hotel was absolutely perfect, the service was phenomenal, the location was great, the rooms were exceptionally comfortable. I couldn't recommend it more.
Stayed 4 nights in Jan 2024
Verified

8/10 Good

Laura

Liked: Cleanliness, property conditions & facilities, room comfort
Excellent location, spotty service at reception counter. Couple of associates (nameless..) selectively wait on guests when checking in… Very unfortunate
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a nice hotel with friendly staff. First class all the way around
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Kyung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brought welcome fruits and chocolates and offered welcome drinks also
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My Home in Madrid

My favorite place in Madrid. Excellent location, beautiful building and rooms in addition to Oustanding service, make it a five star experience.
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a beautiful building and the interior is warm cozy and professionally decorated. It makes you feel like you are sitting in an upscale Manhattan apartment. The staff couldn’t be nicer, spoke excellent English and were very accommodating. The room was huge and very comfortable.
Stayed 4 nights in Dec 2024
Verified

10/10 Excellent

Sekiya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Luxurious Stay

A gorgeous jewel box of a hotel in a great neighborhood of Madrid. The service is fantastic, the amenities are beautiful, and the room was super comfortable. There is a lot of attention to detail in this hotel. We were sorry we only were able to stay for one night!
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with a very luxurious feel. Staff were all incredibly friendly and accommodating. The piano in the lobby at night was a lovely bonus. Rooms were cleaned daily and water/chocolates provided in the evenings. Everything was clean and the rooms were very quiet. We were on the first floor directly across from the breakfast/brunch room - we like to sleep in late and we were never woken by noise in the morning. Location was excellent, right across from a nice little coffee shop and a market. Walking distance to the centre of town and easy access to transit. Could not recommend it more. I will definitely be back the next time I am im Madrid.
Stayed 5 nights in Mar 2025
Verified

10/10 Excellent

Manuel Alejandro Arias

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an amazing hotel, and the staff does their best to give you the best experience. The room was really comfortable. I would return to this hotel. I enjoyed the piano time and breakfast. I only had a poor experience at the hotel restaurant over dinner, which did not match the expectations created by the high-quality hotel. I suggest looking outside for dinner.
Stayed 4 nights in Mar 2024
Verified

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was my second stay with URSO and if I am ever back in Madrid it will be where I stay again. There is something very special about the hotel from the decor (absolutely in love with the lobby/lounge area filled with fresh flowers & beautiful ceramics) to the staff service. The little touches they provide in the room, from turn down service to sweets on your last night. I will recommend all my friends & family to stay here if they are ever in Madrid. It truly was the best part of our vacation & they even accommodated our early check in since we came in on a red eye flight & had been traveling all night long. Love the live piano nights & having tea in the lounge. My massage in the spa was lovely. Would recommend just that they elevate the buffet breakfast options, other than that everything was perfect!
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our hotel stay was genuinely exceptional. Upon our arrival, we were warmly welcomed by Krikop (I hope I have his name correct). He not only assisted with our bags but also placed them in our room while we completed the check-in process. Liz at the bar was truly wonderful, providing some excellent recommendations. I looked forward to seeing her every time I visited for a cocktail. The receptionists were gems; they kindly gave my son a puzzle and some coloring pencils and a book. We requested a crib as soon as we arrived, and it was promptly delivered. Room service was fabulous and greatly enhanced our unpacking and settling-in experience. Housekeeping left a lasting impression; it was possibly the best service I've ever seen. Although I usually stay at Marriott properties due to my job, my family and I made an exception and truly loved our stay here. Despite some light construction noise in the morning, the overall experience was so delightful that we didn't mind the noise. Each night, we received a thoughtful letter about the weather and a treat. When it was pouring outside, a bellman kindly allowed me to use his umbrella so I could cross the street and grab some coffee. I don't remember his name, but I believe he was from Venezuela. The neighborhood is fantastic, with an array of local restaurants, cafes, and a kids' playground to enjoy.
Stayed 3 nights in Oct 2023