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Hotel Puerta América

Property class: 5 and above

Choose dates to view prices

You can look forward to a poolside bar, a rooftop terrace and a coffee shop/cafe at Hotel Puerta América. Make sure that you enjoy breakfast, lunch, dinner and light fare at the two on-site restaurants. Free in-room WiFi is available to all guests, along with a garden and a library.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is RM558
RM614 total
includes taxes & fees
19 Aug - 20 Aug

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Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Junior Suite

A modern living room with red walls, a flat-screen TV, and black leather sofas.

Junior Suite

8.0 out of 10
Very good
(1 review)
  • 45 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Executive Suite

A modern hotel room with a bed, a glass partition, and a view of a cityscape.

Executive Suite

  • 60 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Zaha Hadid Space Club

A modern bedroom with a curved bed, a flat-screen TV, and a large window.

Zaha Hadid Space Club

9.8 out of 10
Exceptional
(9 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Room

A modern bathroom with a patterned shower curtain, a white sink, and a chair.

Deluxe Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Junior Suite

A modern interior with a reception desk, a bench, and a hanging light fixture.

Junior Suite

  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Executive Suite

A modern hotel room with a bed, a glass partition, and a view of the cityscape.

Executive Suite

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Room

A modern hotel room with a large bed, a vanity with two mirrors, and a dark accent wall.

Deluxe Room

9.0 out of 10
Wonderful
(67 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

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About the area

Located in Chamartín, a neighbourhood in Madrid, Hotel Puerta América is in the entertainment district and near the airport. Puerta de Alcalá and Plaza de Cibeles are notable landmarks, and travellers looking to shop may want to visit Gran Via and San Miguel Market. Looking to enjoy an event or a game? See what's going on at Bernabéu Stadium or Movistar Arena. Visit our Madrid travel guide
Map
Avenida de America, 41 or, Corazón de María,10, Madrid, Madrid, 28002

What's nearby

  • A statue of a man holding a bird in front of a large, ornate building with arches.
    Plaza de Toros de Las Ventas
    18 min walk - 1.5 km
  • A street with historic buildings, a prominent church with a golden dome, and a clear sky.
    Calle de Alcalá
    20 min walk - 1.7 km
  • A modern plaza with a central monument, surrounded by contemporary buildings with glass facades.
    Paseo de la Castellana
    3 min drive - 1.8 km
  • A large, empty stadium with blue seats and a green field.
    Bernabéu Stadium
    4 min drive - 2.2 km
  • Torres Blancas
    3 min walk - 0.3 km

Getting around

  • Cartagena Station
    3 min walk
  • Nuevos Ministerios Station
    5 min drive
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    19 min drive

Restaurants

  • Mega Fénix
    6 min walk
  • La Taberna del Cardenal
    4 min walk
  • Reblochón
    4 min walk
  • Entre Jamones
    9 min walk
  • Santanera Speciality Coffee
    8 min walk

About this property

Hotel Puerta América

  • Luxury boutique hotel in the entertainment district
  • Consider a stay at Hotel Puerta América and take advantage of a poolside bar, a rooftop terrace and a coffee shop/cafe. Make sure that you enjoy breakfast, lunch, dinner and light fare at the two on-site restaurants. In addition to a garden and a library, guests can connect to free in-room WiFi.
  • You'll also enjoy the following perks during your stay:
    • A seasonal outdoor pool
    • Buffet breakfast (surcharge), self-parking (surcharge) and express check-out
    • Express check-in, babysitting (surcharge) and a porter/bellboy
    • A banquet hall, tour/ticket information and a 24-hour front desk
    • Guest reviews say great things about the helpful staff
  • Room features
  • All 315 rooms offer comforts such as 24-hour room service and pillow menus, in addition to perks such as free WiFi and air conditioning.
  • More amenities include:
    • Childcare services and free infant beds
    • Free toiletries and hairdryers
    • Digital channels, daily housekeeping and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (EUR 30 per day)
  • Extended parking on site (EUR 30 per night)
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 30 for adults and EUR 12.50 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Karrara Terrace
  • Lobby Bistro
  • The Observatory

Things to do

  • Gym
  • Library
  • Seasonal outdoor pool
  • Stereo

Family friendly

  • In-room babysitting
  • In-room cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 12 floors
  • Banquet hall
  • Built in 2005
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Cable/satellite channels

Food and drink

  • 24-hour room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 20 May to 14 June:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 60.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 50 per accommodation, per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 30 for adults and from EUR 12.50 for children
  • Self-parking fee: EUR 30.00 per day
  • Extended parking fee: EUR 30.00 per night
  • Cleaning/housekeeping/linen are available for an additional fee
  • Rollaway bed fee: EUR 60.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The seasonal pool will be open from 23 June to 15 September
Pool access available from 11:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transport to and from this property
Children under 18 years old are not allowed in the fitness facility without adult supervision

Frequently asked questions

Does Hotel Puerta América have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 11:00 AM to 8:00 PM. The swimming pool is closed seasonally each year from May 20 until June 14.

How much does it cost to stay at Hotel Puerta América?

As of 18 Aug 2026, prices found for a 1-night stay for 2 adults at Hotel Puerta América on 19 Aug 2026 start from RM558, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Puerta América pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Puerta América?

Self-parking is available for EUR 30.00 per day. Extended parking is available for EUR 30.00 per night.

What time is check-in at Hotel Puerta América?

Check-in begins at 3:00 PM.

What time is check-out at Hotel Puerta América?

Checkout is at noon.

Where is Hotel Puerta América located?

This family-friendly Madrid hotel is located near the airport, within 1 mi (2 km) of Golden Mile and Paseo de la Castellana. Bernabéu Stadium and El Retiro Park are also within 2 miles (3 km). Cartagena Station is only a 3-minute walk and Prosperidad Station is 9 minutes.

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