Hotel Mesra Alam di Madinah

"Good stay affected by the worst and laziest housekeeping I've ever experienced. Rooms were never cleaned before 4 pm despite several reminder calls a day. I stayed for 6 days and they only changed the sheets on day 5, only because I asked them to. To top it off, I told the room cleaner that I would leave a tip on my final morning. That was the only time in 6 days he bothered to show up in the morning. Shame on Pullman for hiring such lazy employees. Not staying here again. "

"i have stayed in this hotel several times before.but the hotel is not well maintained and the condition is getting worse and worse.this hotel needs serious improvement"

"Great services Top top top"

"Friendly staff and great management specially Shahad A, was the best and great person she met all out needs and made our stay way beyond comfortable. I will definitely go back and stay again also I will recommend for family and friends."