Hotel Mesra Haiwan Kesayangan di Lucerne

"Pésima atención a cliente. Nos tocó ir en temporada de ola de calor, por lo que las habitaciones no cuentan con aire acondicionado, pero nos brindaron un ventilador, el cual se descompuso la primer noche que estábamos ahí. Al reportarlo en recepción la señora que nos atendió nos respondió de manera burlona que durmiéramos con la ventana abierta y que no importaba si se metían arañas o bichos (De s cuales llegue a ver 5 arañas) y a pesar de dormir con la ventana abierta el clima seguía siendo...

"Property has no air conditioning with summers getting hotter each year, no refrigerator either. Staff were very helpful though. Hotel is not easily accessible if you plan or walking or carrying your luggage yourself."

"Lovely hotel but if it’s hot it’s unbearable at night. No air con. Some of the charging sockets in the room didn’t work. Friendly staff. Breakfast was ok."

"The room is clean and spacious and only a short walk to the bus stop. The only set back is that there is no visible signboard to locate the apartment when we reached the place. "

"Clean rooms with very comfortable beds. The showers were very nice. Air conditioning was very nice, especially with a heat wave. The breakfast was delicious with a lot of options."

"The hotel was very nice, centrally located and the staff were very helpful."

"The hotels appearance is overwhelming. The views from the terraces is beautiful. The staff is great. HOWEVER, I would NOT recommend staying during the summer months and confirming the rooms are heated in the cooler months."