6/10 Boleh diterima
Agnes, Escondido
Pengembara perniagaan
16 Feb 2026
Excellent service with the managerJose and other team. But when I informed the front desk of the roaches in my room, he promised to transfer me to another room but it didn’t happen. severe cockroach infestation in a hotel requires immediate, professional fumigation and pest control, as these pests are serious sanitation hazards that breach the legal duty to provide habitable, clean accommodation.
Also my room is next to the highway so it’s really very noisy. I took a photo of a roach in my room ceiling. I also saw them in the hallway with another guest as a witness. I should have taken more photos of baby roaches at night. I should get a refund at least of some of my payment. I’m still thankful I have a place to stay.

Agnes
Menginap 12 malam pada Feb 2026
































