Llangollen Spa Hotels

"Yes all was fabulous x"

"breakfast good if you wanted traditional cooked breakfast not a good selection if not wanting cooked eg no ham cheese, limited fruit tinned peaches and grapefruit fresh apple and oranges "

"Best rooms I’ve stayed in for a long time"

"The hotel was dirty and old, they have drinks and snacks in the minibar fridge in room but no prices so you dont know how much it coast. The is a tv I want to log in to Netflix account or any other apps like YouTube did not work. The pool is always full because they do swimming classes for kids who are not guest of the hotel, everyday for 3/4 hours so you walk all the way to the pool from the other side of the hotel to be told is full and they don’t say come back in 30 mins they say nothing if you ask when should I come back the staff say I don’t know, I’m a paying guest I stayed here so I can use the pool but I can not use it when I want. The pool changing rooms are dirty with cloths or towels on floor no staff about to clean or 1 person at reception , pool is full even before u go to the pool outside the door the is a yellow floor sig saying pool full. So the expect you to walk back 20 mins letter to find out if the is space and if not walk back again I came here to relax. Do not stay here is the worse hotel I stayed in. "

"Nice hotel. Good location. Easy to get to town centre. Was local to a concert venue we were attending. Good food. Good bar"

"The room was okay. Though to be fair clean. The beds were a tad uncomfortable. The bed had a ridge at the side so probably needs a new matress. The pillars were cheap. One was too low and two were too high. The breakfast was of a reasonable standard. Though I doubt whether the sausages were Welsh sausages. Probably cheap sausages from wholesale suppliers. I used to make sausages and these definately werent home made. The buffet was very average. The bread was cheap commercial bread. The yogurts were full of ultra processed rubbish. Someone needs to take control of this aspect of the experience. On the positive side the location and the Staff were very pleasant. Not sure whether I would be back in a hurry. "

"Booked a double room for 2 nights with pull out bed for my son - his bed wasn’t made up when we arrived - check in staff were rude and disinterested. Walls very thin, reception areas and restaurant nice, first floor, our room and pool area and changing rooms shabby and in desperate need of a deep clean, lick of paint / update. Service slow and ineffectual on several occasions. Several time staff just weren’t there. Surprise £34 charge to park the car in the hotel’s own carpark for two nights (wasn’t outlined on the booking site or confirmation) All in all an overpriced, 2.5 star-ish experience. Bizarre for a crowne plaza / IHG hotel where I’ve usually had decent experiences. "

"GOOD SELECTION FOR BREAKFAST. A BIT SLOW ON THE SERVICE - HAD TO GO LOOKING FOR STAFF ON A FEW OCCASIONS AFTER WAITING FOR BUTTER, MORE TOAST, MORE JUICE. WOULD HAVE LIKED TO JUST REMAIN SEATED WITH A MUCH QUICKER RESPONSE FROM STAFF."