Lion Quays Hotel & Spa

Hartanah 4.0 bintang
Hotel di sungai yang terdapat 2 restoran dan spa perkhidmatan penuh

Pilih tarikh untuk melihat harga

Galeri foto untuk Lion Quays Hotel & Spa

Kolam renang tertutup
Business center
Taman
Bahagian luar
Bahagian luar
VIP Access

Ulasan

8.0 daripada 10
Sangat baik

Kemudahan popular

  • Sarapan tersedia
  • Termasuk parkir
  • Kolam
  • Spa
  • Bar
  • Meja/kaunter hadapan 24 jam sehari, 7 hari seminggu
Harga semasa ialah RM489
RM586 jumlah
termasuk cukai & fi
5 Okt - 6 Okt
Kolam renang tertutup

Spa

Spa di tapak mempunyai 12 bilik rawatan termasuk bilik rawatan pasangan. Spa hartanah menawarkan urutan tisu mendalam, urutan tuaman batu dan urut sukan. Jenis rawatan memanjakan yang tersedia termasuk aromaterapi, lulur badan dan balut badan. Kemudahan lain di tapak hartanah merangkumi bilik wap, mandi lumpur dan sauna.

Luxury Suite, Canal View | Pancuran Bilik Mandi
Bilik rawatan pasangan, sauna, tab panas, bilik wap

Nikmati lebih banyak apabila anda menjadi ahli

  • Jimat 15% atau lebih lagi pada hartanah VIP Access terpilih apabila anda menjangkau tingkat Silver atau lebih tinggi
  • Nikmati perkhidmatan dengan kualiti dinilai tinggi dan luar biasa
  • Nikmati faedah penginapan di hartanah terpilih, serta naik taraf bilik percuma, daftar masuk awal dan daftar keluar lewat apabila tersedia

Pilihan bilik

Penapis yang tersedia untuk bilik
Menunjukkan 10 daripada 10 bilik

Executive Double Room, Canal View

8.4 daripada 10
Sangat baik
(8 ulasan)

Sorotan

Dihiasi secara berasingan
Sistem pemanasan
Bilik bercantum tersedia
Katil tambahan/lipat simpan percuma
Katil bayi/kot percuma
TV
Peratalan tempat tidur hipo-alergenik
Langsir/tirai gelap terus
  • 20 meter persegi
  • Pemandangan sungai
  • Boleh menampung 3
  • 1 Katil Kelamin (Double)

Standard Twin Room

8.0 daripada 10
Sangat baik
(4 ulasan)

Sorotan

Dihiasi secara berasingan
Sistem pemanasan
Bilik bercantum tersedia
Katil bayi/kot percuma
TV
Peratalan tempat tidur hipo-alergenik
Langsir/tirai gelap terus
Pengering rambut
  • 20 meter persegi
  • Pemandangan tempat peranginan
  • Boleh menampung 3
  • 1 Katil Bujang (Single)

Standard Double Room

8.0 daripada 10
Sangat baik
(25 ulasan)

Sorotan

Dihiasi secara berasingan
Sistem pemanasan
Bilik bercantum tersedia
Katil bayi/kot percuma
TV
Peratalan tempat tidur hipo-alergenik
Langsir/tirai gelap terus
Pengering rambut
  • 20 meter persegi
  • Pemandangan tempat peranginan
  • Boleh menampung 3
  • 1 Katil Kelamin (Double)

Luxury Suite, Canal View

Sorotan

Dihiasi secara berasingan
Sistem pemanasan
Bilik bercantum tersedia
Katil tambahan/lipat simpan percuma
Katil bayi/kot percuma
TV
Peratalan tempat tidur hipo-alergenik
Langsir/tirai gelap terus
  • 30 meter persegi
  • Pemandangan sungai
  • Boleh menampung 3
  • 1 Katil Kelamin (Double)

Deluxe Twin Room, 1 Bedroom, Balcony, Garden View

Sorotan

Dihiasi secara berasingan
Sistem pemanasan
Bilik bercantum tersedia
TV
Pengering rambut
Bilik mandi persendirian
Pembancuh kopi/teh
Cerek elektrik
  • Boleh menampung 2
  • 1 Katil Bujang (Single)

Twin Room

  • Boleh menampung 2

Double Room

  • Boleh menampung 2

Luxury Suite With Canal View

  • Boleh menampung 2

Executive Room with Canal View 1 Double bed

  • Boleh menampung 2

Suite

  • Boleh menampung 2
Mod logo
Log masuk untuk melihat diskaun dan faedah yang layak. Lebih banyak ganjaran untuk lebih banyak pengembaraan!

Tentang kawasan sekitar

Terletak di Oswestry, Lion Quays Hotel & Spa berada di lokasi luar bandar dan di persisiran. The Willow Art Gallery dan Pusat Kerja Besi British merupakan tarikan utama kebudayaan dan antara aktiviti di kawasan ini boleh dinikmati di Lion Quays Spa dan Chirk Marina. Ingin menikmati acara atau perlawanan ketika berada di kota? Lihat acara atau perlawanan yang berlangsung di Park Hall Stadium atau Queensway Leisure and Activity Centre.
Peta
Moreton, Oswestry, England, SY11 3EN

Tempat berdekatan

  • Lion Quays Spa - 3 min berjalan kaki - 0.3 km
  • Pontcysyllte Aquaduct (Akueduk) - 15 min berjalan kaki - 1.3 km
  • Pusat Kerja Besi British - 10 min memandu - 12.4 km
  • Kastil Chirk - 10 min memandu - 5.8 km
  • Jambatan Llangollen - 13 min memandu - 15.4 km

Bergerak

  • Stesen Gobowen - 6 minit memandu
  • Lapangan Terbang Manchester (MAN) - 69 minit memandu

Restoran

  • ‪McDonald's - ‬5 min memandu
  • ‪Oswestry Truckstop - ‬15 min berjalan kaki
  • ‪The Bailey Head - ‬6 min memandu
  • ‪Denbighs Restaurant - ‬4 min memandu
  • ‪The Lion Quays Waterside Resort - ‬2 min berjalan kaki

Tentang hartanah ini

Lion Quays Hotel & Spa

Mewah bagi hotel di sungai
Manfaatkan teres, kedai kopi/kafe dan taman di Lion Quays Hotel & Spa. Manjakan diri anda dengan Aromaterapi, hidroterapi atau lulur badan di tapak spa. Di dua restoran di tapak, nikmati Sarapan, Makan tengah hari, Makan malam, Makanan ringan dan masakan Eropah Moden. Sebagai tambahan kepada salun rambut dan perkhidmatan pencucian kering/dobi, tetamu boleh menyambung untuk akses Internet wayarles percuma.
Manfaat lain termasuk:
  • Kolam renang tertutup
  • Percuma letak kenderaan sendiri
  • Sarapan penuh (surcaj), sewa basikal dan 3 gelanggang tenis terbuka
  • Daftar keluar ekspres, bantuan pelancongan/tiket dan dewan bankuet
  • Ulasan tetamu memberikan kata-kata yang amat baik tentang kakitangan yang mesra
Ciri-ciri bilik
Kesemua 82 bilik yang dihias secara berasingan menampilkan sentuhan bermakna seperti perkhidmatan bilik 24 jam, serta kemudahan seperti makanan lewat malam dan Wi-fi percuma.
Lagi kesenangan di semua bilik termasuk:
  • Berbilang bilik mandi dengan kelengkapan dandanan diri percuma dan pengering rambut
  • Televisyen dengan saluran TV premium
  • Cerek elektrik, sistem pemanasan dan setiap hari

Kemudahan hartanah

Internet

  • Tersedia di semua bilik: Wi-fi percuma
  • Tersedia di sesetengah kawasan awam: Wi-fi percuma

Tempat letak kenderaan dan pengangkutan

  • Tempat letak kenderaan sendiri percuma di tapak hartanah
  • Tempat letak kenderaan RV/bas/trak percuma di tapak hartanah
  • Tempat letak kenderaan mudah diakses kerusi roda dan tempat letak van tersedia

Makanan dan minuman

  • Setiap hari sarapan penuh tersedia 7:00 hingga 10:00 dengan bayaran: GBP 11.95 seorang
  • 1 bar/ruang istirahat
  • 1 kedai kopi/kafe
  • 2 restoran

Restoran di tapak hartanah

  • Cafe Ash
  • Nicos Brasserie
  • The Waterside

Aktiviti menarik

  • 1 kolam renang tertutup
  • 3 gelanggang tenis terbuka
  • Bilik wap
  • Kelab kesihatan
  • Sauna
  • Sewaan basikal
  • Spa perkhidmatan penuh

Mesra keluarga

  • 1 kolam renang tertutup
  • Kemudahan dobi

Kemudahan

  • Kemudahan dobi
  • Meja/kaunter hadapan 24 jam
  • Peti besi di meja/kaunter hadapan
  • Salun rambut
  • Tempat simpanan bagasi

Perkhidmatan tetamu

  • Bantuan lawatan dan tiket
  • Pengemasan (harian)
  • Perkhidmatan "turndown"
  • Perkhidmatan cucian kering/dobi
  • Perkhidmatan perkahwinan
  • Perkhidmatan rencam
  • Porter/tukang angkut

Perkhidmatan perniagaan

  • Bilik mesyuarat
  • Pusat perniagaan
  • Pusat persidangan

Kawasan luar

  • Di sungai
  • Gril barbeku
  • Taman
  • Tempat berkelah
  • Teres

Spa perkhidmatan penuh

  • 12 bilik rawatan
  • Aromaterapi
  • Balut badan
  • Bilik rawatan pasangan
  • Bilik wap
  • Hidroterapi
  • Kawasan rawatan terbuka
  • Lulur badan
  • Mandi lumpur
  • Mandian Turki
  • Rawatan muka
  • Refleksologi
  • Rias kuku tangan/kaki
  • Sauna
  • Spa dibuka setiap hari
  • Tab panas
  • Urutan sukan
  • Urutan tisu dalam
  • Urutan tuaman batu

Kebolehcapaian

  • Jika anda mempunyai permintaan untuk keperluan kebolehcapaian tertentu, sila hubungi hartanah menggunakan maklumat pada pengesahan tempahan yang diterima selepas membuat tempahan.
  • Bilik air awam mudah diakses kerusi roda
  • Gimnasium mudah diakses kerusi roda
  • Kolam renang mudah diakses kerusi roda
  • Lif
  • Meja pendaftaran mudah diakses kerusi roda
  • Mudah diakses kerusi roda (mungkin mempunyai batasan)
  • Restoran mudah diakses kerusi roda
  • Ruang istirahat mudah diakses kerusi roda
  • Spa mudah diakses kerusi roda
  • Tempat letak kenderaan mudah diakses kerusi roda
  • Tempat letak van mudah diakses kerusi roda
  • Valet untuk kenderaan yang dilengkapi dengan kerusi roda

Lain-lain

  • 1 bangunan
  • 3 tingkat
  • Dewan bankuet
  • Dibina pada 2004
  • Kawasan merokok yang dikhaskan

Kemudahan bilik

Bilik tidur

  • Cadar disediakan

Bilik mandi

  • Bilik mandi persendirian
  • Kelengkapan dandanan diri percuma
  • Pengering rambut
  • Tuala disediakan

Hiburan

  • TV dengan saluran kabel/satelit premium

Makanan dan minuman

  • Air botol percuma
  • Cerek elektrik
  • Pembancuh kopi/teh
  • Perkhidmatan bilik 24 jam

Lain-lain

  • Bilik tidur bersambung tersedia
  • Hiasan berasingan
  • Meja
  • Peti besi
  • Seterika/papan seterika
  • Sistem pemanasan
  • Telefon

Dasar

Daftar masuk

Masa mula daftar masuk: 15:00; Masa tamat daftar masuk: 3:00
Daftar masuk awal tertakluk kepada ketersediaan
Fi daftar masuk awal: GBP25.00
Umur minimum daftar masuk - 18

Daftar keluar

Daftar keluar sebelum 11:00
Daftar keluar tanpa sentuh tersedia
Daftar keluar ekspres tersedia

Arahan daftar masuk khas

Kakitangan meja hadapan akan menyambut tetamu ketika ketibaan di hartanah
Hartanah ini tidak menawarkan daftar masuk selepas waktu operasi

Kaedah akses

Kaunter hadapan dengan kakitangan

Haiwan peliharaan

Haiwan kesayangan tidak dibenarkan (haiwan perkhidmatan dialu-alukan dan dikecualikan daripada fi)

Kanak-kanak dan katil tambahan

Kanak-kanak adalah dialu-alukan

Jenis bayaran hartanah

Maklumat penting

Kemudahan tambahan

  • Fi untuk sarapan penuh: kira-kira GBP 11.95 seorang
  • Fi daftar masuk awal: GBP 25.00 (tertakluk kepada ketersediaan)

Senarai di atas mungkin tidak menyeluruh. Bayaran dan deposit mungkin tidak merangkumi cukai dan tertakluk kepada perubahan.

Untuk makluman anda

Bayaran tetamu tambahan mungkin dikenakan dan berbeza mengikut dasar hartanah
Pengenalan bergambar keluaran kerajaan dan kad kredit, kad debit atau deposit tunai mungkin diperlukan semasa daftar masuk untuk bayaran sampingan
Permintaan khas adalah tertakluk kepada ketersediaan semasa daftar masuk dan boleh dikenakan bayaran tambahan; permintaan khas tidak dapat dijamin
Nama pada kad kredit yang digunakan untuk membayar caj sampingan semasa daftar masuk hendaklah sama dengan nama utama dalam tempahan bilik
Hartanah ini menerima kad kredit dan kad debit; wang tunai tidak diterima
Ciri-ciri keselamatan di hartanah ini termasuk pengesan karbon monoksida, pemadam api, pengesan asap, dan alat pertolongan cemas
Hartanah ini mempunyai ruang luar, seperti balkoni, laman dalam, teres, yang mungkin tidak sesuai untuk kanak-kanak; jika anda mempunyai kebimbangan, kami mengesyorkan agar anda menghubungi hartanah sebelum ketibaan anda untuk mengesahkan jika pihak hartanah dapat menempatkan anda di bilik yang sesuai

Perkara yang kami harus menyebut

Akses kolam renang tersedia dari 7:30 hingga 22:00
Tempahan diperlukan untuk perkhidmatan urut dan rawatan spa; tempahan boleh dibuat dengan menghubungi hartanah sebelum ketibaan, menggunakan maklumat hubungan pada pengesahan tempahan
Hartanah ini mempunyai bilik bercantum/bersebelahan, yang tertakluk pada ketersediaan dan boleh diminta dengan menghubungi hartanah menggunakan nombor pada pengesahan tempahan
Sesetengah kemudahan mungkin mempunyai akses yang terhad; tetamu boleh menghubungi hartanah untuk mendapatkan butiran dengan menggunakan maklumat hubungan pada pengesahan tempahan
Tetamu di bawah 18 tahun tidak dibenarkan masuk ke dalam spa manakala tetamu di bawah 18 tahun hanya dibenarkan masuk dengan pengawasan orang dewasa

Hartanah juga dikenali sebagai

Lion Quays Waterside
Lion Quays Waterside Oswestry
Lion Quays Waterside Resort
Lion Quays Waterside Resort Oswestry
Lion Quays Hotel Oswestry
Lion Quays Hotel
Lion Quays Oswestry
Lion Quays
Lion Quays Hotel & Spa Hotel
Lion Quays Hotel & Spa Oswestry
Lion Quays Hotel & Spa Hotel Oswestry

Soalan lazim

Adakah Lion Quays Hotel & Spa mempunyai kolam?

Ya, hartanah ini mempunyai kolam renang tertutup. Akses kolam dari 7:30–22:00.

Berapa kos yang diperlukan untuk menginap di Lion Quays Hotel & Spa?

Setakat 4 Sep 2025, harga yang ditemui untuk penginapan 1 malam bagi 2 dewasa di Lion Quays Hotel & Spa pada 5 Okt 2025 bermula serendah RM 488.75, tidak termasuk cukai dan fi. Harga ini berdasarkan harga satu malam paling rendah yang ditemui dalam 24 jam yang lalu untuk penginapan dalam masa 30 hari akan datang. Harga tertakluk kepada perubahan. Pilih tarikh anda untuk melihat harga yang lebih tepat.

Adakah Lion Quays Hotel & Spa mesra haiwan kesayangan?

Tidak, hanya haiwan perkhidmatan dialu-alukan di hartanah.

Berapakah fi parkir di Lion Quays Hotel & Spa?

Letak kenderaan sendiri adalah percuma di hartanah ini.

Apakah masa daftar masuk di Lion Quays Hotel & Spa?

Masa mula daftar masuk: 15:00; Masa tamat daftar masuk: 3:00. Daftar masuk awal tersedia dengan fi sebanyak GBP25.00 (tertakluk pada ketersediaan). Daftar masuk selepas waktu operasi tidak tersedia.

Apakah masa daftar keluar di Lion Quays Hotel & Spa?

Daftar keluar adalah jam 11:00.

Di manakah terletaknya Lion Quays Hotel & Spa?

Terletak di persisiran, hotel spa ini berada beberapa langkah dari Lion Quays Spa, serta dalam 3 batu (5 km) dari Pontcysyllte Aquaduct (Akueduk) dan Chirk Community Hospital. Park Hall Stadium dan Gower Area of Outstanding Natural Beauty juga dalam jarak 6 bt (10 km). Stesen Gobowen sejauh 29 minit berjalan kaki.

Lion Quays Hotel & Spa Ulasan

Ulasan

8.0

Sangat Baik

Penilaian 10 - Cemerlang. 372 daripada 892 ulasan
Penilaian 8 - Baik. 262 daripada 892 ulasan
Penilaian 6 - Boleh diterima. 135 daripada 892 ulasan
Penilaian 4 - Lemah. 79 daripada 892 ulasan
Penilaian 2 - Teruk. 44 daripada 892 ulasan

8.2/10

Kebersihan

8.4/10

Kakitangan & perkhidmatan

8.2/10

Kemudahan

7.6/10

Keadaan hartanah & kemudahan

8.0/10

Mesra alam

Ulasan

10/10 Cemerlang

Penelope

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Great staff, spa and food. Comfortable, clean and quiet room. Good location. Easy parking.
Menginap 1 malam pada Sep 2025

4/10 Lemah

karsha

Mengembara bersama pasangan
Tidak sukakan: Kebersihan, keadaan hartanah & kemudahan
My partner and i stayed here from august 22nd until the 25th. We expressed our concerns on the evening of our arrival, our room was grubby with worn and presented nothing like what was advertised, the roller blinds were broken and we were told they would be fixed, however they did not repair this throughout our stay. We asked to move rooms which they said they could not accommodate but it turns out that they would not. They put us on the top floor which smelled of fresh paint all weekend, myself currently on crutches due to recent injury found this difficult especially as considering every day our room key would deactivate.. if i was alone this would of been more difficult. After house keeping services long black strands of hair were left in the bedding and fell out of clean but stained towels.. I asked to speak to a manager upon leaving as if we could of left sooner we would have. The lady on the desk who usually works in the restaurant informed me that there was no manager present, took my complaint and told me i would be called the day after 26th. I have not yet received correspondence even though i have followed up with an email, again to which I'vereceivedno reply.. upon leaving i requested a refund as the only thing we received to the standard that was advertised was the spa which is in an entirely different building through the car park. The spa facilities were lovely, clean and the staff were without fault.
Menginap 3 malam pada Ogo 2025

6/10 Boleh diterima

Jim

Mengembara bersama pasangan
Sukakan: Kakitangan & perkhidmatan
We stayed for two nights at Lion Quays. Breakfast was good although the dining room was unsatisfactory. The carpets were dirty and surrounding decor required dusting and washing, the stained chairs require replacing,the second day i opted for a wooden chair these seemed a little more hygenic for this reason we did not dine in the restaurant but ate out. We had an executive room, the bed was comfortable and the room was clean but would benefit from a fresh coat of paint due to marked walls and stained tables. The extra bed cover had what looked like cigarette burns on the underside, we dont use these anyway but that is not the point. Our room had a view of the canal which was nice but it would have been more enjoyable if the windows had been clean.The bathroom also required an update due to the bath/shower water stained areas, rusty door-stop along with a soap dispenser that was not fit for purpose, I did not use the iron supplied as the stand was rusty. Not what I would expect from a superior room. What a shame as this has the potential to be a beautiful hotel. Will return if standards are improved.
Menginap 2 malam pada Ogo 2025

8/10 Baik

Andrew, Bury

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Nice property a little dated, but a pleasant stay
Menginap 2 malam pada Ogo 2025

10/10 Cemerlang

Julie

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Comfortable bed, clean room, spa was great
Menginap 3 malam pada Ogo 2025

10/10 Cemerlang

Wendy

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
What a beautiful setting and a amazing meal
Menginap 1 malam pada Ogo 2025

10/10 Cemerlang

Lewis

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Great and secure parking
Menginap 1 malam pada Ogo 2025

6/10 Boleh diterima

Lorraine

For an executive room it was very tired. The bed definately needed a new mattress it was very soft. The bar area was pleasant but again looked very tired. Dirty stained chairs and marks on wall. Our evening meal was lovely and so was breakfast although one 4 slice toaster didn’t appear to be enough causing cues
Menginap 1 malam pada Ogo 2025

8/10 Baik

Graham

Mengembara bersama pasangan
The Lion Quays is a great break for peace and quiet. Could do with a few more choices on the evening menu. They do have a problem with beer flies in the bar area, which can be annoying.
Menginap 3 malam pada Ogo 2025

6/10 Boleh diterima

Karen

Sukakan: Kakitangan & perkhidmatan
Tidak sukakan: Kebersihan, keadaan hartanah & kemudahan
The bedrooms need a refurb and deep clean! Dust, cobwebs and dirt on the floor. Ripped net curtain which needs replacing. Tv remote didnt work properly. Opened the balcony doors for fresh air to be met with filthy windows externally and several spiders and cobwebs on the internal edge of the frame. There were 4 spiders in webs in the room which was not good for someone who is scared of them! Did not make for a good night sleep! For what is charged it really needs to be better. Staff were great.
Menginap 1 malam pada Ogo 2025

8/10 Baik

Nicola, WREXHAM

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Lovely staff with good check in. comfortable room and bed and good bathroom. Leisure facilties good except shortage of beds around the pool and the few they had were not in good condition. We went to a wedding evening event which was excellent with great staff again. Only let down was the very tiny, one slice of pork on a huge bap with one stuffing ball. After everyone had eaten, they brought out a big skillet of pork which was uneaten.
Menginap 1 malam pada Ogo 2025

10/10 Cemerlang

ANGELA

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Mum and I enjoyed the stay looking over the canel was breathtaking
Menginap 2 malam pada Ogo 2025

10/10 Cemerlang

emma

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Lovelyplace for a relaxing day night
Menginap 1 malam pada Jul 2025

8/10 Baik

Tracey

Menginap 2 malam pada Jul 2025

8/10 Baik

linda

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan
Friendly staff, comfy clean rooms and lovely food. We also enjoyed the inclused kisure facilities, the only thing to let the place down was the outside area which loomed unkempt, rubbish and ciggarett ends left on floor as there was no bins or ashtrays available, also uneven and loose paving slabs which were very dangerous especially at night as tbere was no outside lighting on the patio or in the garden, and the tables chairs and cushions in the garden were untidy and left out all night even when it rained. The hotel could do with a groundsman to keep the outside area clean and tidy.
Menginap 2 malam pada Jul 2025

10/10 Cemerlang

Ian

Mengembara bersama pasangan
Sukakan: Kemudahan
Stayed as our first weekend as a couple and had a fantastic time. Staff were attentive and polite. Room was clean. Food was excellent. The spa was amazing. Throughly enjoyable
Menginap 2 malam pada Jul 2025

10/10 Cemerlang

Joanne

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Spa was amazing, restaurant and food was amazing as well such a high quality. Lovely hotel.
Menginap 1 malam pada Jul 2025

4/10 Lemah

Charles

Mengembara bersama kumpulan
Tidak sukakan: Keadaan hartanah & kemudahan
Very tired hotel. Bathroom tiny and dirty. Superior room had nothing superior about it. Very disappointed.
Menginap 1 malam pada Jul 2025

2/10 Teruk

Jackie

Menginap 1 malam pada Jul 2025

10/10 Cemerlang

Barrie

Mengembara bersama pasangan
Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
We upgraded to canal view and we had wonderful views of it
Menginap 1 malam pada Jul 2025

8/10 Baik

Paul

Pengembara perniagaan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Nice place. Disappointed not to save the 20% I could have
Menginap 1 malam pada Jul 2025

6/10 Boleh diterima

Elizabeth

Pengembara perniagaan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Hotel building, grounds are beautiful and spa is incredible, but rooms are dated and noisy. I was on the ground floor and you can hear noise all outside of the bar /restaurant area. The net curtains on the windows were stained, there was a dirty food stain on the wall near the table, and the wardrobe paint is flaking off. Poor/no soundproofing I could hear all neighbours, and was woken up by external noise at 5:50am. TV didn't work ,only showed radio stations. Food in restaurant was very good, and bar staff very friendly and helpful. Breakfast food was basic- one type of sliced bread, basic pastries etc. Hot breakfast food was not hot as it is simply kept in ceramic pots on hot rings, so all of the "hot" food is lukewarm. Luckily I stayed on business, as I would not be happy paying £150 for 1 night here.
Menginap 1 malam pada Jul 2025

10/10 Cemerlang

Susan

Menginap 4 malam pada Jun 2025

8/10 Baik

David

Sukakan: Kakitangan & perkhidmatan, keadaan hartanah & kemudahan
needs a good clean in the restaurant. table legs are disgusting table tops sticky just dry them properly. balconies need a good wash down
Menginap 4 malam pada Jun 2025

4/10 Lemah

debbie

Mengembara bersama kumpulan
Tidak sukakan: Kemudahan, keadaan hartanah & kemudahan
Had a spa weekend and dinner booked. There was a whole host of issues with our stay. - started the day at the spa where we were all booked in for treatments. 2 out of the 4 of us didn’t get the treatment we’d booked. - after the treatments we wanted to use the pool and other facilities but the doors to the steam room and sauna were broken so couldn’t use them. - After the spa we went into the spa cafe. No one else was in the cafe, but the service was incredibly slow just for the 4 of us. Then my friend asked for a glass of water, and was told NO with no further explanation. - We then went to check in. We had booked the hotel well in advance, and had made a request that our two rooms we’d booked were close to each other. When we checked in, we were on different floors. There was a broken mirror in the bathroom. -Went for dinner to find that the ‘kitchen was having some problems’ and that there were only 2 main dishes available from the whole menu. Was advised that it wasn’t likely to be sorted, so when we asked should we find somewhere else to eat, was told that we probably should. So we left the hotel and went somewhere else for dinner. - Went back to the hotel and couldn't sleep as the rooms were so warm. There looked to be an AC unit, but it wouldn’t work. The rooms were also very noisy. Overall, we found the staff to be fairly unhelpful, and inexperienced. And the hotel was dated and in need of some TLC.
Menginap 1 malam pada Jun 2025