Little Bay Spa Hotels

"Horrible staff "

"I would love to give 5 stars, the resort was nice, clean for the most part and food was good except for at The Mix, which we had to pay an extra $45 per person for as it was not included in our AI package. The resort as a whole was very short staffed which caused all staff to be over worked and most not so friendly. Most staff members never smiled when approached whether it be at checkin or front desk in general, or at all restaurants and bars. There were a few exceptions where certain staff members were very friendly and always took care of us and that was only a few at the Pure Ocean restaurant."

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"Shuttle service was much needed and very quick"

"staff was kind and helpful"

"Enjoying the Caribbean is always a crap shoot, Oyster Bay at this time of year was definitely a mix of good and bad. The counter staff was horrible but the bar and cleaning crews were so great!!!! I think this was the first time I have been hung up on in years but the actual staff that did the work were amazing. Poor customer service but great service, if that makes sense. If you want to relax this is the place, if you’re looking for a little action I don’t recommend Oyster Bay at this time of year."

"Sapphire could be a very nice option. If they clean the place up. Its very outdated. Has a stale smell, my key card didn’t work for my room and i had to continuously get it fixed. We turned on a lamp in our room and knocked power to one side of the room. Property seem abandoned in some areas. Small Bugs in the room. Wasn’t enough wash towels. Positives, nice views from the room. The staff is very friendly and helpful. And tried their best to fix all the issues in A timely manner. Rooms are big in size. 5/10. Probably wouldn’t stay there again."

"A clean as advertised hotel and a positive experience overall. Only complainant is that the nightclub across the street was very very loud until 0230 or later."