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Ulasan tentang Merdeka Palace Hotels & Suites

4 out of 5
Merdeka Palace Hotels & Suites
Jalan Tun Abang Haji Openg, Kuching, Sarawak

Ulasan

6.8
Penilaian 10 - Cemerlang. 68 daripada 314 ulasan" "
Penilaian 8 - Baik. 95 daripada 314 ulasan" "
Penilaian 6 - Boleh diterima. 72 daripada 314 ulasan" "
Penilaian 4 - Lemah. 46 daripada 314 ulasan" "
Penilaian 2 - Teruk. 33 daripada 314 ulasan" "

6.8/10

Kebersihan

7.4/10

Kakitangan & perkhidmatan

7.0/10

Kemudahan

6.2/10

Keadaan hartanah & kemudahan

6.6/10

Mesra alam

Ulasan

10/10 Cemerlang

Julie

Menginap 5 malam pada Jan 2024

2/10 Teruk

Pengembara yang disahkan

Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Avoid at all cost. No value for money. Run down hotel with despicable amenities.
Menginap 2 malam pada Ogo 2023

6/10 Boleh diterima

ann gee

Mengembara bersama keluarga
Sukakan: Keselesaan bilik
Tidak sukakan: Kebersihan, keadaan hartanah & kemudahan
grand but old
Grand hotel but its old and need refurbishment. Location is 5 *
Menginap 2 malam pada Jul 2023

6/10 Boleh diterima

Raycasry

Menginap 3 malam pada Sep 2019

10/10 Cemerlang

Pengembara yang disahkan

Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Ok.. Good hotel
Menginap 1 malam pada Jul 2019

8/10 Baik

Pengembara yang disahkan

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 2 malam pada Mei 2019

8/10 Baik

Nor Hanida

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 3 malam pada Jan 2019

8/10 Baik

Salim, Kuching Herritage Center of Culture

Sukakan: Kakitangan & perkhidmatan
Hotel klassik era 90an yg terjamin
Sangat baik utk pelancong dangan kadar harga berbaloi untuk wang anda.cuma perlukan naiktaraf katil dan bilik utk sesuai dgn era 2000.
Menginap 2 malam pada Sep 2018

10/10 Cemerlang

Pengembara yang disahkan

Menginap 5 malam pada Jul 2018

10/10 Cemerlang

azsbel, kuching

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Hotel yang selesa
Sangat memuaskan. Bilik air sangat baik. Itu adalah kemudahan asas ketika berada d bilik hotel.
Menginap 1 malam pada Apr 2018

8/10 Baik

mazlan, sarikei Sarawak

Sukakan: Kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Bagus tidak jauh dari mall
Sangat meyenagkan dan akan meginap di hotel ini jika ada kerja d Kuching.
Menginap 2 malam pada Apr 2018

2/10 Teruk

jaff, malaysia

Tidak sukakan: Kebersihan, keadaan hartanah & kemudahan, keselesaan bilik
Where do I start?? Just the bathroom - deplorable state
Menginap 1 malam pada Sep 2017

8/10 Baik

VANESSA CORDILIA

Sukakan: Kebersihan, keselesaan bilik

8/10 Baik

Pengembara yang disahkan

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Saya telah menempah bilik Standard Twin Room. Dalam pilihan utk jenis katil diberikan 2 single dan 1 queen size, tetapi sebenarnya untuk bilik jenis ini tidak disediakan katil double/queen size. Jadi sepatutnya pihak Hotels.com tidak patut meletakkan pilihan tersebut kerana ini boleh mengelirukan dan sekaligus mengecewakan pelanggan. Pilihan channel tv juga tidak berapa memuaskan berbanding dengan harga bilik. Sekian, terima kasih.

6/10 Boleh diterima

Alexander

Tidak sukakan: Kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Late check in upon arrival & the bed are given is twin single & not king size bed even as requested. Staff & price are okay & reasonable.

4/10 Lemah

Joseph Rangga

Sukakan: Kakitangan & perkhidmatan
Tidak sukakan: Kebersihan, keadaan hartanah & kemudahan, keselesaan bilik
Tidak memuaskan, bilik berbau rokok

10/10 Cemerlang

Pengembara yang disahkan

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik

2/10 Teruk

Ko

Pengembara perniagaan
Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
部屋の家具が古くて壊れていたり、テレビのリモコンやコントローラーが使えなかったり、冷蔵庫も使えないなど…。
Menginap 6 malam pada Mac 2024

6/10 Boleh diterima

Elaine Rikan

Sukakan: Kebersihan, kakitangan & perkhidmatan
Heart of the town
Menginap 4 malam pada Mac 2024

8/10 Baik

Ezsherlynn

Menginap 1 malam pada Jan 2024

2/10 Teruk

DYANA, Montegut

Mengembara bersama keluarga
Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
The hotel needs a renovation !
Menginap 3 malam pada Jan 2024
Respons daripada E-Commerce, PR & Marcom pada 26 Mac 2024
Dear Ms DyanaThank you for sharing your experience. We regret to hear that the room did not meet your comfort expectations. We're looking into the issues you mentioned to ensure a more comfortable stay for our future guests." "We appreciate your feedback on the comfort of our accommodations.Best Regards, On behalf Management

10/10 Cemerlang

Jake

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Menginap 2 malam pada Jan 2024

4/10 Lemah

Karen

Mengembara bersama keluarga
Tidak sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
Though the location was great the apartment suite room condition was in poor maintenance: the kitchen had minuscule appliances/serve-ware/cutleries; broken kitchen dish drying rack; water/leak-stain in the carpets in living room and dining room (one of the living room stain was even still wet when we arrived); in the main master bedroom there's a mold-stained ceiling leak above the sink; leaky water taps; mold/blacken corking in all the bathrooms/sinks; some non-working light bulbs etc. Generally not maintained.
Menginap 2 malam pada Dis 2023

6/10 Boleh diterima

Kah Hock

Mengembara bersama keluarga
Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Former glory days gone by. Urgent repairs needed.
The hotel has seen glorious days but today it is a sad reminder of how not to run an establishment. Everything need a complete redo, though the quality of the finishing is good, like marble masonry. And solid furniture. Carpets, curtains, fixtures and aircon are all outdated and breaking down. Hope they can renovate this place soon.
Menginap 1 malam pada Dis 2023

4/10 Lemah

Christine

Mengembara bersama keluarga
Tidak sukakan: Kebersihan, keadaan hartanah & kemudahan, keselesaan bilik
Disappointed with room condition
Lovely staff and lobby and great location. Unfortunately the hotel rooms are in dire need of an update . Ours had a very old , musty smell also . Unfortunately would not return because of the aged , stained rooms .
Menginap 5 malam pada Dis 2023

8/10 Baik

dennis

Sukakan: Kebersihan, kakitangan & perkhidmatan
Close to everything
Menginap 1 malam pada Okt 2023

6/10 Boleh diterima

Pengembara yang disahkan

Sukakan: Kakitangan & perkhidmatan
Tidak sukakan: Kebersihan, keadaan hartanah & kemudahan, keselesaan bilik
good location but dirty room
Aircon vent has a thick layer of dust and air of room smells musty. Room cleanliness in that sense leaves much to be desired
Menginap 1 malam pada Okt 2023

8/10 Baik

Pengembara yang disahkan

Sukakan: Kakitangan & perkhidmatan, keselesaan bilik
Location ,location , location
As noted by others , unfortunately , a once, very majestic hotel ( is only 25yo ) is now very dated and in need of major refit. However , the rooms are large ,clean and the bed very comfortable ( if you like a firm bed ). Nothing else compatible for the location and price
Menginap 3 malam pada Okt 2023

6/10 Boleh diterima

Liangying

Mengembara bersama keluarga
Sukakan: Kakitangan & perkhidmatan, kemudahan
I think they need to remodel the room and floor and ceiling They r in the good location but be hotel environment looks s bad and dirty This is my first time stay here and the last time if they don’t improve the environment I can’t con back again I like the location here and the hotel workers r very friendly and nice If they could change will hav good business
Menginap 1 malam pada Sep 2023

4/10 Lemah

Liangying

Mengembara bersama keluarga
Sukakan: Kakitangan & perkhidmatan, kemudahan
Tidak sukakan: Kebersihan, keadaan hartanah & kemudahan
The room is too bad ,looks too old not maintain well, I suggest the hotel need to maintain more,looks not clean But the staffs in the hotel everyone is very good service That is what I like
Menginap 1 malam pada Sep 2023

6/10 Boleh diterima

Hafidz

Sukakan: Kakitangan & perkhidmatan
Tidak sukakan: Keadaan hartanah & kemudahan
There was a leak from the roof. Water was dropping every other second. I was only there to stay one night. I chose not to use the wardrobe as I do not want me or my belongings to get wet.
Menginap 1 malam pada Ogo 2023

6/10 Boleh diterima

Michelle

Convenient to visit museum
Menginap 3 malam pada Ogo 2023

4/10 Lemah

Nova

Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Very dirty and wifi connection so bad
Menginap 1 malam pada Jun 2023

8/10 Baik

soon lin

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Like it because of location and service .
Menginap 2 malam pada Apr 2023

10/10 Cemerlang

Ram

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Spacious and location
Menginap 6 malam pada Apr 2023

8/10 Baik

John

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan
Has a lot of colonial history attached to the building
Menginap 7 malam pada Mac 2023
Respons daripada Mona pada 5 Apr 2023
Dear SirGreetings!.Thank you for your post stay review. Looking forward to your next stay.Best RegardsMPHS

10/10 Cemerlang

Herbert

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Happy camper
Glad I chose this hotel because it was close to a shopping mall and close to a museum I wanted to visit. Room was clean, bed was comfortable, everything worked as it should and the staff were very friendly and helpful.
Lobby of the Merdeka
Menginap 4 malam pada Jan 2023

10/10 Cemerlang

Rabiah

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Very comfortable for my family trip, overall im satisfied with the accommodation. Please fix the shower.. Thats all.. Tqvm.. 😊😊😊
Menginap 2 malam pada Jan 2023

2/10 Teruk

Cherie

Tidak sukakan: Kemudahan, keadaan hartanah & kemudahan

2/10 Teruk

Jan

Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 4 malam pada Okt 2022

8/10 Baik

Kee

Pengembara perniagaan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Need more attention to outdated decor and maintenance
Menginap 1 malam pada Sep 2022

8/10 Baik

Law

Pengembara perniagaan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 1 malam pada Sep 2021

10/10 Cemerlang

DATO Mansor

Menginap 1 malam pada Ogo 2021

10/10 Cemerlang

Kee

Pengembara perniagaan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Very polite and helpful. During the pandemic restrictions, the staffs are making all efforts to comport the customers. Well done !
Menginap 1 malam pada Apr 2021
Respons daripada Mona pada 26 Apr 2021
Dear Kee Thank you for you comments. We appreciate it very much and we're pleased that you had a pleasant stay in Merdeka Palace Hotel & Suites!. We hope that you will continue to support by staying in MPHS. Your comments is definitely a boost of moral to our staff during the pandemic period. Once again, a big THANK YOU! #staysafe Kind Regards on behalf of management Mona

6/10 Boleh diterima

Awang hassim

Mengembara bersama keluarga
Tidak sukakan: Kebersihan, keadaan hartanah & kemudahan
Menginap 1 malam pada Apr 2021
Respons daripada Mona pada 26 Apr 2021
Dear En Awang Thank you for your review during you stay in Merdeka Palace Hotel & Suites. We appreciate it. Hoping to see you staying in MPHS again. #staysafe Kind Regards

2/10 Teruk

Pengembara yang disahkan

Mengembara bersama keluarga
Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
disappointed to stay at this hotel
not good. couldn't access the wifi. cleanliness so bad. toilet light and the light under the table were not functioning. Car park very dark. No proper sign to show the "in" and "out" of the car park. The furniture and equipment in the room are very old. Window curtains were very dirty and not working. Paid more for what is expected. not worthwhile. will never consider to stay at this hotel again.
Menginap 2 malam pada Dis 2020

8/10 Baik

Pengembara yang disahkan

Menginap 1 malam pada Ogo 2020

4/10 Lemah

Pengembara yang disahkan

Mengembara bersama keluarga
Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Spacious with good location and view but moldy
The hotel is spacious with great bones. The view was great and the pool facility nice. But there were moldy shower curtains and moldy spots in the carpet. They clearly have a leak somewhere and just don't fix it. The fridge didn't work and the wifi didn't work. The wifi was very frustrating because we expected to be able to work remotely from the rooms one of the days, but we couldn't even get our phones connected, let alone our computer. Wifi does work in the lobby. The location is perfect, just blocks from the waterfront, with the free museum right next door. For a 3 bedroom, for this price and location, it's fine, just don't count on the wifi, and expect mold. It's too bad because it clearly has the potential for a spectacular hotel.
Menginap 4 malam pada Mac 2020

10/10 Cemerlang

Pengembara yang disahkan

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Enjoyable stay in Merdeka Palace Hotel
Satisfied with the servicesof the hotel staffs
Menginap 2 malam pada Mac 2020

8/10 Baik

Pengembara yang disahkan

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Menginap 2 malam pada Jan 2020