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Promenade Hotel Bintulu

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Executive Suite | Minibar, in-room safe, desk, iron/ironing board
Minibar, in-room safe, desk, iron/ironing board
Minibar, in-room safe, desk, iron/ironing board

Overview of Promenade Hotel Bintulu

Promenade Hotel Bintulu

3.5 star property

4.1/5 Very good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Business services
  • Bar
Map
Lot 8074, No 178, Bintulu Sentral, Jalan Kidurong, Bintulu, Sarawak, 97000

Explore the area

  • Popular LocationAssyakirin Commerce Square11 min walk
  • Popular LocationWisma Bintulu14 min walk
  • Popular LocationTaman Tumbina Bintulu19 min walk
  • AirportBintulu (BTU)17 min drive

Room options

About this area

Bintulu

Located in Bintulu, Promenade Hotel Bintulu is in the city centre and near the beach. Assyakirin Commerce Square and The Spring are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Tanjung Batu Beach and Similajau National Park.

What's nearby

  • Assyakirin Commerce Square - 11 min walk
  • Wisma Bintulu - 14 min walk
  • Taman Tumbina Bintulu - 19 min walk
  • Tanjung Batu Beach - 5 min drive
  • Kelab Golf Bintulu - 7 min drive

Getting around

  • Bintulu (BTU) - 17 min drive

About this property

Promenade Hotel Bintulu

3.5-star hotel in the business district
Take advantage of a round-trip airport shuttle, dry cleaning/laundry services and a bar at Promenade Hotel Bintulu. The on-site restaurant, Peppers Cafe, features Fusion cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as a business centre.
Other perks include:
  • Free self-parking
  • Motorhome/coach/lorry parking, an area shuttle and an area shuttle
  • A 24-hour front desk, multilingual staff and free newspapers
Room features
All guest rooms at Promenade Hotel Bintulu feature thoughtful touches, such as laptop-compatible safes and air conditioning, in addition to amenities, such as complimentary wireless Internet access and minibars.
Other amenities include:
  • Bathrooms with showers and bidets
  • 32-inch LCD TVs with digital channels
  • Coffee/tea makers, daily housekeeping and desks

Languages

Chinese (Mandarin), English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking on site
  • Limited on-site parking
  • Return airport shuttle (surcharge) from 9 AM to 6 PM
  • Airport shuttle at scheduled times
  • Local area shuttle (surcharge)

Food and drink

  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Peppers Cafe
  • Lobby Lounge

Family friendly

  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms - 3

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch LCD TV
  • Digital channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Slippers

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Policies

Check-in

89% of travellers were happy with check-in
Check-in from 2:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 60.0 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: MYR 300 per stay
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: MYR 50 per vehicle (one-way)
  • Airport shuttle fee per child: MYR 50 (one-way), (from 6 to 12 years old)
  • Rollaway bed fee: MYR 60.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector and a security system
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Promenade Hotel Bintulu
Promenade Bintulu
Promenade Hotel Bintulu Hotel
Promenade Hotel Bintulu Bintulu
Promenade Hotel Bintulu Hotel Bintulu

Frequently asked questions

Is Promenade Hotel Bintulu pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at ?

As of 5 Oct 2022, prices found for a 1-night stay for 2 adults at on 6 Oct 2022 start from RM 180.39, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Promenade Hotel Bintulu?

Self-parking is free at this property.

What time is check-in at Promenade Hotel Bintulu?

Check-in is from 2:00 PM - anytime.

What time is check-out at Promenade Hotel Bintulu?

Checkout is at noon.

Does Promenade Hotel Bintulu provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 9 AM-6 PM at scheduled times. A fee of MYR 50 per vehicle applies.

Where is Promenade Hotel Bintulu located?

Located in the heart of Bintulu, this hotel is within a 15-minute walk of Assyakirin Commerce Square and Wisma Bintulu. Taman Tumbina Bintulu and Tanjung Batu Beach are also within 2 miles (3 km).

Can I cancel my reservation for free at Promenade Hotel Bintulu and receive a full refund?

Yes, Promenade Hotel Bintulu offers free cancellation on select room rates, because flexibility matters! Please refer to Promenade Hotel Bintulu cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.1

Very good

Rating 5 - Excellent. 39 out of 119 reviews
5 - Excellent 33%
Rating 4 - Good. 61 out of 119 reviews
4 - Good 51%
Rating 3 - Okay. 15 out of 119 reviews
3 - Okay 13%
Rating 2 - Poor. 4 out of 119 reviews
2 - Poor 3%
Rating 1 - Terrible. 0 out of 119 reviews
1 - Terrible 0%

4.2/5

Cleanliness

4.1/5

Staff & service

4.0/5

Amenities

4.1/5

Property conditions & facilities

4.2/5

Eco-friendliness

3/5 Okay

Chong Siew
Travelled with family
Executive suite rooms are big. Air conditioning was too cold and not adjustable
Stayed 1 night in Jul 2022

5/5 Excellent

Jacob
Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2022

5/5 Excellent

Mohd Sabri
Stayed 4 nights in Mar 2022

3/5 Okay

Eng Hee
Business traveller
Stayed 1 night in Mar 2022

5/5 Excellent

Santhara Sageran
Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2022

2/5 Poor

Yen Shiong
Stayed 3 nights in Dec 2021

4/5 Good

Verified traveller
Business traveller
Liked: Cleanliness, staff & service, room comfort
Decent Place
Overall ok, but the air conditioner setting does not work. Had to turn off the air conditioner to make the room less cold.
Stayed 1 night in Nov 2021

5/5 Excellent

Verified traveller
Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean & nice
Clean & comfortable hotel room.
Stayed 1 night in Oct 2021

5/5 Excellent

Law
Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast very good
Good!!!
Stayed 7 nights in Apr 2021

4/5 Good

Verified traveller
Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is clean and nice but the only thing that i dont like is the carpet which can be quite dusty and dirty causing me to have difficulty in breathing. Other than this, everything is good and nice
Stayed 1 night in Apr 2021