Hotel Dekat Kensington Town Hall

"Amazing location with great amenities. Staff was extremely friendly throughout our stay and the bar/restaurant downstairs was a big plus for us. Room was spotless and had all of the necessary amenities for us. We will definitely be booking again in the future."

"Good Hotel, good location, good breakfast, good service. Our second stay, we will stay again."

"great work by the security manager Raad! found my missing bag after moving rooms!"

"Das Hotel ist sehr spannend eingerichtet. In unserem Zimmer war alles vorhanden was man braucht. Das Personal war zu jeder Zeit sehr zuvorkommend. Der Aufzug ist etwas unheimlich und läuft nicht besonders stabil"

"The hotel is in a very nice part of London, aware from the hussle and bussle but with easy access to all areas. Good restaurant and bar. Staff friendly and helpful. Our toilet had a problem on our last day with the water running and the flusher broke."

"It should be mentioned steps are required to enter."

"Tiny rooms. We were downgraded to a "cosy" room despite booking a "queen" which was ridiculously small. Management insisted the two rooms were the same (they were not). Finally moved to a queen room the 2nd night of our stay which was very small but acceptable. Both rooms had shower drains that did not drain with water overflowing into the bathroom. In both rooms you can hear the people in the rooms next door and hear people in their rooms from the hallway. Location is good. Beds are comfy. Stay...

"The staff were fantastic. We had an issue with the washer/dryer the day we checked in and it was resolved immidately. Annamarie and Amid were at the front desk and they were very friendly and helpful in getting information on restaurants and activities around the apartment."

"Everything you could wish for an overnight stay. Very close to Royal Albert Hall"

"Enjoyable stay in a new hotel. The neighborhood has many shops, places to eat and conveniently located near a Tube stop."

"The room was clean & spacious. The hotel location is great with tube station nearby. The only issues we had with the hotel is the shower rod is placed too far inside the shower, which makes the shower very narrow. So when showering the shower curtain sticks to you. The carpets in the hallways need cleaning."

"Clean room, quiet, great location and breakfast"

"Expedia was a nightmare to deal with on this honeymoon trip. Our plans were disrupted by flight cancellations, which is understandable, but the Expedia Rep said we would receive a refund for the two nights that we were stranded. After we were charged the full amount, Expedia was nowhere to be found. We’ll never use them again!!"

"Value for money accomodation"

"Sauberes, aber in die Jahre gekommenes Zimmer, Betten prima, Zimmer leider doch sehr hellhörig"

"The location is the main draw but the apartment itself lacks on many fronts. I booked the basement studio with a patio. You'll struggle to haul luggage down the narrow stairwell to the lower ground. Studios are small and closely packed together so you can hear every door slam, every footstep and voices - this was frustrating when a neighbouring guest chose to blare loud music till 4AM. The upside is the studio kitchenette is very well-equipped with appliances too - facilities best accommodate...

"About the worst hotel experience ever - DONT STAY HERE! Staff was completely unhelpful/ not authorized to resolve issues (they pointed at a sign with a customer care number to call, but it required international dialing which we didn't have). Hotel interior was under construction with noise, mess, ladders in way that required moving, carpets covered in utility paper, etc. - none of this was disclosed prior (and should have been). No AC! (also, not disclosed!) - our lower level/basement room...