Hotel Keluarga di Kampung Dock

"Hotel rate as 5 star but we never feel to be serve like 5 star. Buffet Breakfast - restaurant not able to occupied guest while the night before hotel was service with wedding and foreigner bus trip. We have to queue for long in order to be seat. Table cleaning was not well clean. Asking for child kiddy set which need 3 follow up and requested with different servant to be given. Food was not refill after finished. Buffet Dinner -> servant was not enough to well serve all customers. Our tables...

"Sudah 4 kali saya ke sini... Tempat, Bilik kat lobby, tmpt mkn mmg Best cuma satu je layanan dr services call x mesra alam dan cakap acuh x acuh... Xdak semangat nak layan permintaan customer... Yg lain2 memang Best... Next time akan datang lagi untuk rest minda"

"Tempat yang sesuai untuk seisi keluarga. Kemudahan yang menyeronokkan. Selesa dan selamat."

"Nyaman & selesa untuk bercuti bersama keluarga. Bilik baru dengan interior yg serba moden."

"Sangat disarankan menginap di hotel ini...bersih dan selesa"

"it was a great stay. We enjoyed the long awaited trip. Service was excellent and service was very fast. Enjoyed the hospitality of the hotel staff. We felt that our comfort was the hotel's top priority. Friendly staff and a great place for family vacation. "

"We had a marvellous stay at Rasa Sayang... Staffs were helpful and friendly... They live up to a true 5* hotel. "

"Clean room , fast check in & out process, friendly staff, the breakfast buffet caters various choice of food ( western, indian, chinese, malay cuisine ) "