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"Amazing "

"Cleanest hotel I’ve ever seen. Courteous, professional staff. Beautiful Mountain View. Breakfast buffet was delicious."

"Our stay here was magical. The staff were attentive and helpful. The area was so beautiful and peaceful surrounded by forest. The public onsen was empty both times we used it so actually quite private and so relaxing!! The hotel were so kind and decorated our room for our honeymoon. The food was sublime, I would definitely recommend getting dinner, and our special fruit plate was such a sweet touch. Wearing the traditional dress and staying in the paper walled rooms felt so authentic and made our honeymoon so special. THANK YOU SO MUCH!! ❤️‍🔥"

"The staff was beyond amazing and the private onsens are great! By far the best place I have ever stayed."

"I think this could be the best hotel I have stayed in. The rooms are spacious, comfortable with amazing views and robes and slippers to use around the hotel are provided. The onsens are incredible - so peaceful, not crowded and well worth the stay. All of the facilities from start to finish are so clean. The gardens are beautiful - so beautiful I proposed to my other half there and it was perfect! The staff are so helpful and lovely. My only call outs would be breakfast is fine but not a standout but this has been my opinion across all our stays in Japan! Buffet dinner and bookable dinner options are pricey for Japan but great :) 100% will stay again in the future! 10/10!"

"Architecture is beautiful - it seems we were walking into history. Service was excellent and technology inside was top of the line. We had a wonderful stay."

"A clean room and friendly staff."

"excellent"

"Un expérience incroyable! Nous avons adoré. Je recommande fortement. La bouffe est excellente pour un style buffet. Le Olsen est très bien. C’est situé près du tour de bateau et du lac. Un endroit parfait pour relaxer. "