Innisfail hotels from RM194

"Hot tub was amazing, the room and service were great and have already talked about staying at the hotel again "

"Very good "

"Our room was spacious (2 queens) and clean. We did not use the pool but there were several families enjoying the pool and waterslide. Staff was helpful, plenty of parking, good breakfast and location is close to the main highway as well as shopping. "

"Room was very dated and felt dirty. The beds werent comfortable and the air conditioner was so loud. "

"The room was clean and well kept. We were happy there was a room available late on a Saturday and have no complaints about the property or staff. We needed to be in Red Deer but this was closest with a space and perfectly suited our needs. We would stay here again… we would just stop here first instead of having to drive backwards to it lol! ;)"

"Clean room, Although we booked a standard room we needed wheelchair access - they accommodated our needs. Thanks. Allan & Lai Ha"

"The staff were helpful and the place was clean. The pool was fairly nice and had a waterslide and hot tub."

"Not what we expected at all. Check in was fine, when we got to our room very disappointed with the sofa it actually looked like they got it from the back alley, the room smelled bad, we had to spray at least twice a day. Most of the staff were nice except for two. The person at the front desk May 2, 7:30 p.m. was extremely rude to myself, my husband and a young man checking in. He could not find the young man's confirmation number and just shrugged his shoulders and said he couldn't help him. I was there and just wanted to get coffee and a ice bag, he gave me three and I just asked for two more and he said, "I cannot give you anymore there is a limit (that is the first time I've ever heard that) than I asked for his name and he said, "You don't need my name." My husband went down after a while and asked for some coffee and he gave him a couple and he asked for two more and he said, "I can't give you any more these are for emergencies only." WHAT ?? My husband also asked for his name and he got the same response I did. There was no conflict resolution what so ever. I have worked in this industry and this is definitely not how staff treat guests. We will not return to this hotel and will let others know of our experience."

"Room was clean, beds were nice, rest of the facility is run down. Parking lot is in rough shape. Continental breakfast was decent. Staff were friendly and helpful. "