Hotel Dekat Immersion Spa

"The staff was helpful, everything was clean including public bathrooms."

"Thank you very much. Excellent services."

"Location"

"I'm a little disappointed that I have to repeat myself to the staff about my room cleaning but other than that everything else was fine I enjoyed myself I just hope that next time I come to the hotel I don't repeat myself when it comes to the room!!"

"Dirty room. They were not able to fix it, and discount was the only option"

"Elevator was not working"

"I love the property it was clean nice pool staff was friendly .The only thing the microwave in the kitchen need to clean"

"The view was amazing from our kitchenette room but the pool needs to be updated and the staff was not that nicest at check in counter. didn’t even acknowledge us when we walked In I had to greet him then charged my card $157 more then what was said of price. Told after that it was parking and security i get back at ck out 4 days later still no refund of the money put on hold . Called asked said no takes 2 weeks . And you can’t use elevator in garage so u have to walk down stairs 6 floors with...

"The rooms are not clean. Breakfast is not good. Towels are dirty. Non-smoking rooms smell like smoke. Mattress was sinking in the middle. Parking is not free."

"Better staff concerns"

"Smelled like roaches. Had a few roaches. As soon as I checked in I noticed a dead one on the bathroom floor. There was another the next day… dead. I had to make sure I was not in my room most of trip. I even skipped sleeping there the second night. I wish I could get a refund. So gross. Do not stay here. Not worth it."

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