2/10 Teruk
Lindsay
21 Okt 2025
We were in town this past weekend for a concert. The room itself and front desk staff were great. The valet on the other hand was a different story. I used them to have my car parked for one night. Left a Starbucks tumbler mug that you can only get in Chicago in my console. When my car was retrieved the next day, the cup was missing. The valet claimed to know nothing about the cup. I am absolutely certain one of your valets stole my cup. As stated before, this can only be purchased in Chicago at the Starbucks Reserve and was just purchased four days prior to my stay with your hotel. To say, I am livid and disgusted with your staff would be an understatement. I will never be back here.
Lindsay
Menginap 1 malam pada Okt 2025