Southwest Illinois Spa Hotels

"The room was misding a few towels and water glasses and had no coffeemaker. The continental breakfast area had tea bags but no hot wster The fire doors that have a sign on them saying Keep shut-were never shut. The room itself was clean and comfortable and the staff were hoid. "

"Great room great breakfast very clean."

"Staff was amazing. Loved the walk in shower. Clean and comfy stay."

"The room was very clean and comfortable."

"The free breakfast & appetizers/dinner is wonderful♥️ The staff all seem happy & positive♥️ Very clean♥️ "

"Checkin cas fast and room was clean "

"Very good staff "

"I was traveling with my husband and our 1.5 year old. We arrived in the evening ready to unpack and go to sleep. The front desk lady was having a bad day. She was super nice. But we arrived with the entire lobby wet and no wet wet floor signs. Then when we arrived in our room it was dirty and we needed to request a vacuum and they had us vacuum it ourselves. There was also a storage closet full of a ton of dangerous, sharp things that was unlocked and opened IN OUR ROOM. It took 30 minutes to finally get it closed and locked so we could put our son to bed. There was nothing edible for breakfast, the food was not good, cereal was stale, bread was stale, the yogurt machine was empty and they did not refill it our entire stay. The warm pool was the only saving grace this place had. Overall it is rundown, unclean and has no edible food. Very disappointed "