Hotel Dekat Gereja Matriz de Santana

"The front desk was welcoming upon our arrival, suggesting tours, activities and Madeira wine tasting. The lodge is below a tall mountain ridge and receives sun in late day. The breakfast is a 100m walk from our room. House keeping left the sliding glass door to our room open and some ants joined us; prompt service from the front desk resolved the issue. The room furniture was basic but largely comfortable. The room was relatively large. Check out was easy and efficient."

"Good location if you have a car. Lovely staff, great pool with steamroom and sauna. Breakfast is really good and plentiful! Not too many reatautant options in the area, but like I said, if you have a car it's great."

"Staff was very friendly and helpful. Beautiful view from our room. The best breakfast buffet we had all week in Madeira!"

"Fantastic breakfast buffet, glorious views from the Junior Suite. Ventilation in the room was poor though - the Aircon was a little underpowered. The beds were huge, but provide little back support. Wonderful location, perfect for both relaxing holidays and hiking holidays. I will return one day."

"Tout était parfait. Très belle chambre propre, moderne et tout équipé! 100% recommandé. "

"Very good "

"A beautiful hotel and gardens with lovely staff. Thoroughly recommend. Sorry I can't recall his name but the new chap on the reception desk was particularly helpful. "

"Lovely atmosphere without any kids. The hotel was fully booked but didn't feel crowded. The deluxe room was worth it - lovely coffee from the coffee machine and a little bar/fridge & robes. The location was a short way uphill out of the town but in a nice area and not a long walk for anyone with reasonable fitness, There were plenty of buses. You could walk downhill to a bus stop and get off further uphill on the way back. There was also a hotel minibus into the town. We had a great stay! "

"Beautiful hotel and grounds! Friendly and helpful staff, delicious food! A wonderful all inclusive experience. We had a beautiful room with an extra large balcony with partial view. Room was always cleaned daily and towels changed. We enjoyed the location, the ample parking and the grounds. Kids enjoyed the heated pool and we all enjoyed the buffet, kulinarium restaurant and the evening shows. We are already planning our next trip there! Thank you for a beautiful holiday week Riu Madeira! "

"João, Carla and the great kitchen and cleaning staff went the extra mile to make our one week stay comfortable. The room we got was an upgrade because we had found the first room’s bathroom uncomfortably cramped. The room we got was an extra story to climb stairs but João insisted that he carry our bags. He was also super helpful with ideas and bus connections. The large windows opened wide in the evenings to let fresh cool air in. If we had to be inside during the day, the AC could cool the...

"10/10!! Can’t say enough how amazing of a stay it was. They provided fresh croissants EVERY morning at our door. They were quick to reply to messages. The room was always very clean and comfortable. The location is perfect. The restaurant is amazing and the bar was such a good vibe. Would definitely come back"

"We had a wonderful stay at Reid's Palace. The staff went above and beyond, the hotel is stunning and we couldn't have asked for a better experience. "

"The location was ideal. We stayed in three places in Madeira and this was our favourite. The hotel rooms and bathrooms are quite small. Bed was very comfortable and air conditioning worked well. We had a deluxe room with balcony overlooking the bay which was nice. Breakfast was good and is served on the roof so you can enjoy the view. Parking is nearby at a busy public lot. Guys hang out there to assist you in finding a spot. Just have to be patient and give them a tip! "

"Attention to detail "

"A traditionally run hotel where service and friendliness is at the heart of it all."

"Very good location near historic old town. A few minutes walk from the Aerobus (airport to town public transport) stop. Breakfast buffet was good. Staff were all very welcoming and gave advice on local trips etc.... Glad we chose to stay here."