Hotel Dekat Icmp | London

"Exceptionally helpful staff, excellent room, quiet, comfortable, fantastic bathroom and air con "

"Close to bus and train links. Staff extremely friendly and helpful, rooms are clean and comfortable with all basic amenities. Above a bar that serves good food. Can hear bar noises if the window is open, but that was not disruptive to us. 3 car parking spaces outside with charging points"

"Wasn’t quite what I was expecting on check in, more an apart-hotel than hotel. Check in area and bar / restaurants very good with nice ambience. Was a bit disappointed with room, didn’t feel it really reflected the pictures and description. Very small and space sacrificed to make into a studio area. Bed was tucked into a corner which made it awkward for 2 people and bathroom space limited. Expected it to be a bit more luxurious for price and compared to rest of hotel. That said, great location...

"Stay was ok. Couple of things to be aware of - early check in (I arrived at 1230) costs £40 and buffet breakfast for any kids over 12 is £20 each so £60 for a family of 3 is quite a lot. I think the Marriott could do a lot more to make their hotels more family friendly and welcoming."

"I will start by saying that customer service offered to cancel our stay. We chose to stay despite being unhappy due to our short time in London - check-in was confusing, the pub/tavern was not terribly clean -we found dog poo along the walkway. The remote checkin support person did not know we needed two different codes to enter the building - this was not a hotel! An unmarked building with individual apartments. Once in the building we had to climb a steep and narrow flight of stairs with some...

"Wie immer sehr netter und unkomplizierter Empfang. Schönes großes Zimmer. Nächstes mal auf jeden Fall wieder."

"The property was very clean, and the instructions for entry were clear. I found the bed a bit small, it’s a shame there aren’t options with larger beds. "

"Excellent restaurant"

"Clean room, quiet, great location and breakfast"

"The staff were excellent and were always available and the cleanliness was first class. The room was quite a good size and the bed super comfortable . The modern bathroom and shower were great and the breakfast was beautiful."

"Everything was so perfect."

"Didn’t like the creaky floorboards in the bedroom. Breakfast didn’t seem very organised needed extra staff to cope, didn’t even have marmalade."

"I was disappointed to find that there were no water or amenities refills on my last day. As these are basic expectations for any hotel stay, I was surprised that they weren’t provided. I hope this can be addressed for future guests. This keeps the feedback clear and constructive! Frankly, this will be my last visit to Novotel."

"The hotel was fine, but checking in was problematic especially after late night travel. We needed every form of ID and needed to sign multiple forms. After two weeks of travel and multiple hotels, this was the most troublesome. It took over half an hour just to check in, after already completing all forms online ahead of time. We stayed two nights, and within 15 hours (our first day) staff came to the room while we were sleeping to ask again for ID and confirmation that we should be in the...

"Excellent place and stuff"

"Staff was friendly and helpful."

"Very close to Paddington Station which was excellently placed for getting to the airport and other areas of London. Staff were very helpful."

"Loved the space! Super secure, great location. Close to a tube station and many shops."