Hotel Dekat Hovenden House

"I highly recommend this property"

"I think your front desk staff needs training on how to talk to customers. Very disrespectful to customers and they seem they hate their jobs. But the cleanness of the rooms is excellent, ample parking space."

"It was good"

"Staff was most helpful."

"There is a small gym. Breakfast was individually wrapped muffins and packets of oatmeal which was less than expected . The room was disappointing and not welcoming."

"From the cigarette and medical (I hope) marijuana smokers in the parking lot, to the smell in the room that Glade couldnt mask, this was an experience. My son commented on the many stains on the carpet hoping it was just Kool Aid. The bathroom fan sounded like and engine revving up and down when turned on and off. The toilet seat that was barely attached and wasnt the right size for the toilet. This place is in need of a major overhaul. On the plus side it was the quietest hotel I every stayed...

"I had a pleasant time with my wife there. Good food, beautiful space and very helpful staff. I’m coming back for sure."

"Internet and TV did not work"

"Easy parking"

"The room was clean. Breakfast was good and the pool was a good temperature. The hot tub was a great bonus."

"The friendliest as most helpful check-in staff I've encountered in a while"

"Place was fine for the price, staff were nice and helpful, and the place was close to where I needed to be. But the rooms felt like they hadn’t been touched up in year. Good for the price they are asking for."

"The room was to be non-smoking, it wasn't. That was the least of the issues. The room didn't smell of smoke but smelled awful- permeated everything from clothes to travel bags. Everything we had with us went into the washer when we got home, regardless of if we wore it. Bathroom was filthy from the walls to the tub to the floor. We did not shower there - tub was disgusting. Hairdryer was broken - when picked up fell into 2 pieces and greasy dirty. Furniture was bad - long deep scratches in...

"The friendly late night front office gal. Very helpful and so kind."

"We didn't stay here! We walked into the room and saw hair in the bathroom sink, there were 2 beds and one was so close to the bathroom door that you had to shimmy past the bed or climb over it to get to the bathroom. There were flies in the room too. It looked like some sort of apartment deep in the hood! My wife was basically disgusted with the place. I'm trying to get a refund for this as we had to find another hotel for the night."

"Room - not clean, with previous guest belongings were still all over the room. Cleaners - never came 2hrs after there were scheduled. Owners - of the establishment were highly unprofessional. Urgently requesting for me to cancel/refund my reservation 2hrs after check-in bc they had double booked my reservation and would not be able to house my party of 2 for the weekend. They also specified that there were no refunds and gave me a hard time getting my refund. All in all I would not advise anyone...

"Customer service was top tier"

"Oh my. Dirty. Dried paint all over the bathroom. No hot water. Just not worth the money."

"Place was good, clean but one of the beds felt unsafe like it was about to fall apart. Other than that the place was close to everything. Would recommend definitely recommend"

"Staff was friendly."