Hotel Dekat Holyoke Crossing

"The room key doesn’t allow access to the pool. You have to ask the front desk staff every time to let you in. The breakfast was pretty good they have a variety of things and you can also grab it to go. The rooms are super clean"

"Night bangs outside room"

"Lovely updated property. Small pool and had issues with the AC in the gym but the lovely staff, nice breakfast and clean updated amenities made up for it. I would return."

"Super friendly staff in a newly remodeled hotel. Love the spa/massage chairs in the room and the daily freshly baked cookies!"

"Enjoyed everything!"

"Clean, well-maintained hotel with a helpful and friendly staff. Good spot to stay if you're a parent with a kid in one of the nearby colleges."

"Our room was upstairs on the 2nd floor. My mom is 90 there was no elevator for her. That was brutal. There was something being built near parking area which looked unfinished. We had a balcony view which looked onto the parking area. There’s a hospital across the street and during the night we heard very loud helicopter noise overhead. I had requested no dairy for breakfast and my omelette had cheese in it. My sisters room was on the first floor which was next to the breakfast/eating area. She...

"Unfortunately we got locked out of our room because of an error on the hotel’s part they gave us a room with a broken door. We waited an hour or so for the owner to come and you could tell it’s happened multiple times before the door had marked of other attempts.i just wish I did pay full price for a not fully functioning room"

"Value for money. Highly recommend"

"Good breakfast. Room needs a little TLC."

"😆"

"The hotel itself is very beautiful,peaceful and clean.the staffs are beyond nice and very helpful.the pool wasn’t available because they’re fixing up the pool side but other than that everything else was perfect.breakfast is always good and the hotel is very quite and peaceful.it was my second time staying there and I will be coming back again in July."

"Belle chambre, bon déjeuné. Personnel agréable et souriant. Très bien!"

"The hotel raised room rates significantly due to local events in the area. While I understand pricing may fluctuate with demand, the increase felt excessive and impacted the overall value of the stay. The room was disappointing: It was dusty, the floors were not clean, the furniture was worn, and the shower fixtures were rusty. The overall condition did not match the price paid. Won’t stay again."

"The roim itself was fine and I was happy that there were a microwave, fridge, and even with utensils. I was in room 115. The easy access to the parking lot was great, too. Though there were people walked back and forth with loud steps for a long time and that was annoying. I thought about calling the front desk, but I didn't. It eventually stopped, but it went for a while. I had a busy weekend I was hoping to rest up."

"Staff members were very pleasant, accommodating, and helpful. A special thank you to Noah and Luz who facilitated a room change to better meet my husbands mobility/safety needs."

"NOTHING"

"The place is run down and dated. Rooms are dark, no iron, ironing board was broken. Bathroom light would not stay on, closet doors were missing. People hanging out in the hallway by the elevator charging their phones while taking on it and hanging out in their rooms with their door open like they live there."