Hotel Dekat Holyoke Community College

"Stayed 4 nights and three of the days had no hot water to our room. Reception suggested running both faucets to push water faster however after 20 minutes, still ice cold. Not too many other options in this area and would hesitate to stay here again. I’m a Bonvoy member but staff seemed disinterested as I booked through Expedia. Not a great experience as someone who travels for dance conventions and stay at Marriotts at least once per month. Worst one yet."

"Beds were perfect"

"Very modern and bright. Very clean and quiet"

"Daniel Stebbins House was wonderful. Beautiful rooms. Next to downtown. Enjoyable breakfast. Fabulous experience!"

"Great place to stay! "

"Excellent stay. Staff were friendly, great amenities, and hotel was very clean. However, disappointed as housekeeping came once during our four night stay. Taking out trash, replacing towels, and restocking coffee/tea service is of value to me."

"Housekeeping was hit or miss, one day they changed out towels, did not make the bed. Another day they did both. Unsure. Room was sandy so no sweeping done. Both the heater and the fireplace were incredibly loud, the heater making ticking noises that kept waking me up. Overall, the stay was fine. Would maybe stay here again but wouldn't pay to upgrade to fireplace room. Pool and hot tub seemed clean. Gym did not have sanitizing spray from what I saw. "

"La habitación el piso o la cerámica está levantado , suena cuando la pisas y por las noches traquea usando ella sola se acomoda . Esos ruidos no te dejan dormir puedes creer que una persona se metió a tu habitación,De hecho hise el checkout a las 12 de la noche no pude dormir con ese ruido ; las camas ya están vencidas . No tuve Wifi , no se con cual nombre me registraron probé los fis nombres y apellidos y no funcionó . El desayuno Ada que ver . Definitivamente por ahora no regreso. "

"Clean hotel and front staff was very friendly and helpful. Bummer part is maid service is every other day. "

"Breakfast was exceptional. We couldn’t have been happier during our stay."

"Excellent breakfast selection."

"Very nice hotel, but just wasn’t crazy about the parking. I guess parking is very little because it was in the heart of the city. "

"Yes very good "

"Really loved it! Everything about this place gives you a really classic vibe and it’s enchanting from the lobby to the room itself. Loved everything about this hotel!!!"

"El menú de desayuno podría mejorar. No tenían pan para tostadas. Todo los dias era revoltillo, sausage y papitas "

"The complimentary breakfast was the icing on the cake, gluten free options, healthy and fresh offerings. Beds were heavenly, property was clean, quaint and beautiful. Felt like royalty!"

"This was a great place. Clean and the staff was friendly and welcoming "

"Yes to both plus easy access to Turnpike"

"Rooms are incredibly outdated and need to be refreshed. Wall paper peeling, yellowing of the ceiling and walls, and scuffed up furniture. Very overpriced for what we paid. "