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Quality Inn Chicopee - Springfield

2.5 star property
Start your day with a continental breakfast at this practical hotel, featuring self-parking and helpful concierge services for hassle-free exploring.

Choose dates to view prices

Quality Inn Chicopee-Springfield offers essentials for a comfortable stay, including in-room WiFi, a business center, and laundry facilities. The property welcomes all travelers with dedicated RV, bus, and truck parking spaces.

Reviews

6.4 out of 10

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services
The current price is RM392
RM445 total
includes taxes & fees
5 Feb - 6 Feb

Room options

Available filters for rooms
Showing 3 of 3 rooms

Room, 2 Double Beds, Accessible, Non Smoking

Highlights

Air conditioning
Fridge
TV
Premium bedding
Private bathroom
Hairdryer
Microwave
Coffee/tea maker
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room, 2 Double Beds, Non Smoking

Premium bedding, desk, iron/ironing board, rollaway beds

Standard Double Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Premium bedding
Hairdryer
Private bathroom
Shower/bath combination
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, desk, iron/ironing board, rollaway beds

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Premium bedding
Hairdryer
Private bathroom
Shower/bath combination
  • Sleeps 2
  • 1 King Bed
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About the area

Located in Chicopee, Quality Inn Chicopee - Springfield is in a shopping district. Some of the area's popular attractions include Naismith Memorial Basketball Hall of Fame and Six Flags New England. International Volleyball Hall of Fame and Springfield Museums are also worth visiting. Visit our Chicopee travel guide
Map
463 Memorial Dr, Chicopee, MA, 01020

What's nearby

  • Basketball fans will love this museum, with all kinds of amazing displays about some of the greatest basketball players, games, stats, records, and basketball history.
    Naismith Memorial Basketball Hall of Fame
    8 min drive - 12.7 km
  • Chicopee Falls Dam
    18 min walk - 1.5 km
  • Chicopee Memorial State Park
    2 min drive - 1.5 km
  • MassMutual Center
    7 min drive - 12.0 km
  • MGM Springfield
    8 min drive - 12.4 km

Getting around

  • Holyoke Station
    15 min drive
  • Logan International Airport (BOS)
    97 min drive

Restaurants

  • Chick-fil-A
    5 min walk
  • Dunkin'
    18 min walk
  • Starbucks
    11 min walk
  • Panera Bread
    9 min walk
  • McDonald's
    10 min walk

About this property

Quality Inn Chicopee - Springfield

Hotel in a shopping district
Free continental breakfast, laundry facilities and a business centre are just a few of the amenities provided at Quality Inn Chicopee - Springfield. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self-parking
  • Motorhome/coach/lorry parking, coffee/tea in reception and free newspapers
  • A 24-hour front desk, tour/ticket information and a vending machine
Room features
All 100 rooms offer comforts such as premium bedding and air conditioning, in addition to perks such as free WiFi.
Extra amenities include:
  • Bathrooms with free toiletries and hairdryers
  • TVs with premium channels
  • Fridges, microwaves and coffee/tea makers

Similar properties

Free daily buffet breakfast
Quality Inn Westfield - Springfield
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
7.2 out of 10, Good, 911 reviews
The price is RM350
RM391 total
includes taxes & fees
27 Feb - 28 Feb
Quality Inn Westfield - Springfield
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Pay films
  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night.

Payment types at the property

Important information

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - C0008350610
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Quality Chicopee/Springfield
Quality Chicopee/Springfield Chicopee
Quality Inn Chicopee/Springfield
Quality Inn Chicopee/Springfield Chicopee
Quality Inn Chicopee-Springfield
Quality Chicopee-Springfield
Quality Chicopee Springfield
Quality Inn Chicopee Springfield
Quality Inn Chicopee - Springfield Hotel
Quality Inn Chicopee - Springfield Chicopee
Quality Inn Chicopee - Springfield Hotel Chicopee

Frequently asked questions

Is Quality Inn Chicopee - Springfield pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 25 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Quality Inn Chicopee - Springfield?

As of 4 Feb 2026, prices found for a 1-night stay for 2 adults at Quality Inn Chicopee - Springfield on 5 Feb 2026 start from RM 391.99, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Quality Inn Chicopee - Springfield?

Self-parking is free at this property.

What time is check-in at Quality Inn Chicopee - Springfield?

Check-in start time: 3:00 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Quality Inn Chicopee - Springfield?

Checkout is at 11 AM. Late checkout is available for a fee (subject to availability).

Where is Quality Inn Chicopee - Springfield located?

Situated in a shopping district, this hotel is 1 mi (1.6 km) from Chicopee Falls Dam and within 6 miles (10 km) of Connecticut River and Indian Motorcycle Museum. International Volleyball Hall of Fame and Shriners Hospitals for Children - Springfield are also within 6 miles (10 km).

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Reviews

Quality Inn Chicopee - Springfield Reviews

6.4

6.4

Cleanliness

6.8

Location

7.4

Staff & service

5.8

Property conditions & facilities
Rating 10 - Excellent. 139 out of 845 reviews
Rating 8 - Good. 235 out of 845 reviews
Rating 6 - Okay. 188 out of 845 reviews
Rating 4 - Poor. 147 out of 845 reviews
Rating 2 - Terrible. 136 out of 845 reviews

Reviews

6/10 Okay

Andrea

Disliked: Staff & service, amenities
It was an okay stay, Bathroom was really clean and breakfast was actually good as well.
Stayed 2 nights in Oct 2025

6/10 Okay

Stephanie

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
This hotel has an excellent location right off the highway and walkable to many restaurants and businesses. The breakfast was a highlight; both hot and cold options. The staff were also lovely. The hotel condition itself is a little worn down and the room wasn’t super clean.
Stayed 1 night in Nov 2025

8/10 Good

Andrea

The outside wasn’t exactly inviting, but the people were very nice and the rooms were clean
Stayed 1 night in Oct 2025

4/10 Poor

Marcio

Disliked: Amenities, property conditions & facilities
Torn carpet throughout including in room, wallpaper missing/torn, rusted lighted fixtures, everything just a bit "off". Staff was pleasant, I felt safe, heating worked.
Stayed 1 night in Oct 2025

8/10 Good

Tristan

Clean room
Stayed 1 night in Oct 2025

8/10 Good

Andre

Liked: Staff & service, room comfort
Weird smell in room. Excellent breakfast
Stayed 1 night in Sep 2025

2/10 Terrible

Ginette

Disliked: Cleanliness, amenities, property conditions & facilities
It smelled like smoke and mildew and was unclean. The staff was helpful in the morning when we cancelled our extra night
Stayed 2 nights in Oct 2025

8/10 Good

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Could be great

It could be great with a little care and an overseer for housekeeping. Terrific location, excellent price, decent breakfast.
Stayed 4 nights in Jul 2025

4/10 Poor

Shannon

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Get what you pay for

Area is not great. Room was okay. Didn’t get the breakfast. Staff was totally fine. You get what you pay for, it’s affordable.
Stayed 1 night in Oct 2025

10/10 Excellent

Renee

Liked: Staff & service
Great check in experience
Stayed 1 night in May 2025

6/10 Okay

Jim

Liked: Cleanliness, staff & service, property conditions & facilities
Room a little small but ok for the two of us being just a couple . An area with lots of restaurants
Stayed 1 night in Jun 2025

4/10 Poor

Mary

Disliked: Cleanliness, staff & service, property conditions & facilities
The property is in very bad shape. The door was broken, the hair dryer didn't work, and only one plug that worked by the bed. All night there was a tapping noise in the walls. All night. The check in staff was professional, and the cleaning crew did the best they could with what they have to work with. Very unsafe place.
Stayed 1 night in Sep 2025

6/10 Okay

Jorge

Disliked: Amenities
it was ok for the price, but it is a place to go just to sleep, beds were confortable, bathroom Ok, breakfast poor, personel courteous
Stayed 1 night in May 2025

8/10 Good

Jeneen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice enough I would stay again!

I was pleasantly surprised. The hotel was set back from the main road and I heard no road noise. I really heard no hotel noise either. The exterior is nothing special and was a bit hesitatnt the inside would be grim but it was clean and quiet. The beds were comfortable. The refrig and microwave were clean. The hotel is older but is well maintained and the bathroom layout was good. I dislike stale smoke odor and there was none. The heating and cooling was fairly quiet. It was perfect for an inexpensive, 3 day, solo stay.
Stayed 3 nights in Sep 2025

8/10 Good

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
To much lighting for my liking. Other than that very good.
Stayed 5 nights in Jul 2025

2/10 Terrible

Corey

Disliked: Cleanliness, amenities, property conditions & facilities
Dirty. Loud. Only positive is location
Stayed 1 night in Jun 2025

8/10 Good

Laurène

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Did the trick for what we needed. The hotel is dated and smells a bit musty (mostly in the hallways) but cleanliness wasn’t an issue. The staff was great, but the breakfast was mediocre. No particular complaints.
Stayed 1 night in Jun 2025

6/10 Okay

Donna

Liked: Staff & service
Booked as an overnight for traveling to our destination. Room was just OK. Tub was old and filthy. Tried to warm up coffee in the microwave, and the microwave locked and could not open. One of the exit doors did not lock properly. Had difficulty in using remote for television. staff were very nice. The cover on the back of the toilet was missing and there was just a piece of plastic laying over it. There was nail polish all over the bathroom counter. The lamps on the bedside stand were rusted and dirty. Management needs to put some money into the place to update it, clean it, and make it safer by fixing the exit door.
Stayed 1 night in Oct 2025

4/10 Poor

Laura

Disliked: Cleanliness, property conditions & facilities, room comfort
It smelled terrible. I went to turn on the lamp and it was covered in as unidentifiable goo. The breakfast was good though.
Stayed 1 night in Jun 2025

6/10 Okay

Peter

Disliked: Property conditions & facilities
The tub was clogged and filled with a couple of inches of water each time you showered, the lock on the door was not working and it took a day and a half to have it fixed, there was empty soda bottles and chip bags left in the stairwell that remained there for 2 days. On the bright side, the staff were friendly and helpful and the breakfast provided was excellent.
Stayed 3 nights in May 2025

10/10 Excellent

Christine

Totally professional and competent staff !!!!!!

My stay here at true Hilton was amazing! What made it amazing was your staff. From the front desk two food service for breakfast ,housekeeping, I wrote a couple of reviews using the QR code in the elevator however, one of them didn’t get put through. I don’t know much about technology so I don’t know what happened so I’m writing here and I would like to make sure that the staff members get the recognition for going over and beyond their duties to assist me in my stay here. I am 68 years old a retired nurse recently in the hospital I’m from the state of Rhode Island. I grew up here in Chicopee so I know the friendliness the personality of people in this area. They’re very outgoing, kind, and helpful on a normal basis, but when I encountered here was true empathy and compassion for a fellow human being that had to be away from home. Well, just getting out of the hospital seriously you’ll and coming for a family members funeral my brother. ANA, front desk employee was above and beyond helpful to me kind and very compassionate assisting me to my room, bringing me towels talking with me or just listening to me when I would come in and out in my travails. I had a fractured ankle in a boot to fractured ribs, fractured vertebrae from osteoporosis, and it made it very hard to walk and move. I’ve been a nurse 40 years used to doing everything myself and taking care of others so this was such a helpful employee. Edwin was also very kind to me went over and beyond in the breakfast buffet
Stayed 1 night in Jul 2025

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was convenient, loved coffee in the lobby and staff very friendly.
Stayed 2 nights in Nov 2025

10/10 Excellent

William

Liked: Cleanliness, amenities
Hotel was in good shape.Staf helped in every situation.
Stayed 1 night in Dec 2025

10/10 Excellent

George

Liked: Cleanliness, amenities, property conditions & facilities
It was clean and a decent breakfast
Stayed 3 nights in Nov 2025

6/10 Okay

alicia

It was ok for a night stay.
Stayed 1 night in Nov 2025