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Wild Ginger Hotel

2.0 star property
Hotel with free breakfast, near Hilo Farmers Market

Choose dates to view prices

Photo gallery for Wild Ginger Hotel

Living area
Living area
Exterior
Hiking
Exterior

Reviews

7.2 out of 10
Good

Popular amenities

  • Housekeeping
  • Laundry
  • Parking included
  • Free WiFi
The current price is RM390
RM460 total
includes taxes & fees
25 Jun - 26 Jun

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Family Suite, Ocean View

Beach/ocean view

Family Suite, Ocean View

7.4 out of 10
Good
(26 reviews)

Highlights

Separate sitting area
Free rollaway/extra beds
Fridge
Portable fan
Separate bedroom
Private bathroom
Living room
Daily housekeeping
  • 18 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

1 bedroom, free rollaway beds, bed sheets

Standard Room

7.6 out of 10
Good
(18 reviews)

Highlights

Free rollaway/extra beds
Fridge
Portable fan
Separate bedroom
Private bathroom
Wardrobe
Daily housekeeping
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room

Living area

Superior Room

7.4 out of 10
Good
(79 reviews)

Highlights

Free rollaway/extra beds
Fridge
Portable fan
Separate bedroom
Private bathroom
Wardrobe
Daily housekeeping
  • 13 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room

1 bedroom, free rollaway beds, bed sheets

Premium Room

Highlights

Balcony
Individually furnished
Individually decorated
Free rollaway/extra beds
Fridge
Smart TV
Separate bedroom
Down duvet
  • 13 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Shared Dormitory

1 bedroom, free rollaway beds, bed sheets

Shared Dormitory

Highlights

Free rollaway/extra beds
Fridge
Portable fan
Separate bedroom
Wardrobe
Daily housekeeping
  • Sleeps 1
  • 1 Single Bunk Bed
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About the area

Map
100 Pu'ueo Street Building A, Hilo, HI, 96720

What's nearby

  • Hilo Farmers Market - 10 min walk - 0.9 km
  • Coconut Island Park - 4 min drive - 3.1 km
  • University of Hawaii at Hilo - 4 min drive - 3.5 km
  • Rainbow Falls - 5 min drive - 3.1 km
  • Port of Hilo - 6 min drive - 5.0 km

Getting around

  • Hilo, HI (ITO-Hilo Intl.) - 11 min drive

Restaurants

  • ‪McDonald's - ‬11 min walk
  • ‪Kozmic Cones - ‬9 min walk
  • ‪Cafe Pesto Hilo Bay - ‬11 min walk
  • ‪Puka Puka Kitchen - ‬10 min walk
  • ‪Pineapples Island Fresh Cuisine - ‬11 min walk

About this property

Wild Ginger Hotel

Hotel near Rainbow Falls
Located close to Hilo Farmers Market, Wild Ginger Hotel provides free continental breakfast, a garden and laundry facilities. Guests can connect to free WiFi in public areas.
Other perks include:
  • Free self-parking
  • Express check-out, luggage storage and smoke-free property
  • Water sports equipment
  • Guest reviews give top marks for the central location and helpful staff
Other conveniences in all rooms include:
  • Showers and shampoo
  • Wardrobes/cupboards, fridges and free extra beds

Languages

English

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 7:30 AM to 9:30 AM

Things to do

  • Water sports equipment

Family friendly

  • Free rollaway/extra bed
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Shared microwave

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Handrails in hallways
  • Handrails in stairways
  • Hardwood flooring in room
  • Smooth flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free rollaway/extra bed

Bathroom

  • Hair dryer (on request)
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Refrigerator

More

  • Ceiling fan
  • Portable fan
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 7:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 7:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours), lockbox

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free rollaway/extra beds!
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - TA-031-350-1696-01
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Property Registration Number 3260020080000, TA-090-400-9216-01, GE-090-400-9216-01

We should mention

This property does not have any lifts
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Wild Ginger Inn Hotel Hilo
Wild Ginger Inn Hotel
Wild Ginger Hilo
Wild Ginger Hotel Hilo
Wild Ginger Inn b&b
Wild Ginger Inn Hilo
Wild Ginger Inn Hotel & Hostel Hilo, Hawaii
Wild Ginger Inn Hotel & Hostel Hilo Hawaii
Wild Ginger Inn Hotel
Wild Ginger Hotel Hilo
Wild Ginger Hotel Hotel
Wild Ginger Hotel Hotel Hilo

Frequently asked questions

Is Wild Ginger Hotel pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Wild Ginger Hotel?

As of 22 Jun 2025, prices found for a 1-night stay for 2 adults at Wild Ginger Hotel on 25 Jun 2025 start from RM 390.05, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Wild Ginger Hotel?

Self-parking is free at this property.

What time is check-in at Wild Ginger Hotel?

Check-in start time: 3:00 PM; check-in end time: 7:00 PM.

What time is check-out at Wild Ginger Hotel?

Checkout is at 10:30 AM.

Where is Wild Ginger Hotel located?

Located in the heart of Hilo, this hotel is 0.6 mi (1 km) from Hilo Farmers Market and 2.2 mi (3.5 km) from Rainbow Falls. Kaumana Caves County Park and Onekahakaha Beach Park are also within 6 mi (10 km).

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Wild Ginger Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 289 out of 702 reviews
Rating 8 - Good. 145 out of 702 reviews
Rating 6 - Okay. 75 out of 702 reviews
Rating 4 - Poor. 62 out of 702 reviews
Rating 2 - Terrible. 131 out of 702 reviews

7.2/10

Cleanliness

8.2/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Deidra

Liked: Cleanliness, amenities, property conditions & facilities
Love the staff at this property. Always friendly, always around, and always with a smile. Mahalo nui
Stayed 3 nights in Jun 2025

10/10 Excellent

Deidra

Liked: Cleanliness, amenities, property conditions & facilities
Love the staff and the area!!! ❤️❤️❤️
Stayed 4 nights in Jun 2025

10/10 Excellent

Deidra

Thank you
Stayed 3 nights in Jun 2025

10/10 Excellent

Donna A.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the old Hawaiian look that the Wild Ginger Hotel provides. There were no fancy pictures or decorations but what they did have, gave me a sense of old Hawaii. I enjoyed every bit of staying there and I plan on staying there again.
Stayed 2 nights in Apr 2025

8/10 Good

Amber

Liked: Cleanliness, staff & service
A bit old and outdated, but quaint and great location!
Stayed 1 night in Mar 2025

6/10 Okay

Mary

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
It is very cute and old fashioned, with alot of Hawaiiana flavor but missing some important upgrades. Hot water is a problem, there's no tv and no air conditioning, although the fans were adequate. Staff is lovely and personable.
Stayed 1 night in May 2025

2/10 Terrible

Alexis

Disliked: Staff & service, amenities, property conditions & facilities
The worst Hotel I’ve ever been to. The sheets where dirty, dirty socks laying on the floor, no a/c, the door seem like with one push it will open up, no hot water in the room and no toilet paper. If you are use to living out side this is the economical hotel for you. I literally checked in and checked back out after 10 minutes.
Stayed 1 night in May 2025

4/10 Poor

Maria Luisa

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staffs are nice.
Stayed 3 nights in Feb 2025

2/10 Terrible

Hongjun

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We left immediately after check in to the room. the room was not nearly as shown from the picture. The lock does not really work, broken windows, no AC, the room looks terrible. My wife does not feel safe, we quickly booked another hotel and left. The money was totally wasted. We took some pictures of the room as painful reminders
Stayed 1 night in May 2025

6/10 Okay

Harold

All in all it was ok
Stayed 1 night in Mar 2025

10/10 Excellent

Lisa Porter

Liked: Cleanliness, staff & service, property conditions & facilities
Old school for sure but would stay ahain
Stayed 1 night in Apr 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities
The hotel is older and a little run down, but that was no surprise as they were very clear on the condition. Given that, it’s very clean and I had no concerns about the bed linens or towels. It all added to the character! It’s located just a few blocks from downtown which was fantastic, but I didn’t feel totally comfortable with the area to walk there by myself at night so I just drove.
Stayed 1 night in May 2025

8/10 Good

Debra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff were polite and helpful. Asked for extra blankets and the staff member was cordial and accommodating. The Wild Ginger Inn is a gem and is a pleasant stay. We have stayed here many times. We really like it.
Stayed 1 night in Feb 2025

6/10 Okay

Tanya

Liked: Staff & service
Disliked: Property conditions & facilities
The property was working on maintenance
Stayed 2 nights in Mar 2025

8/10 Good

Trina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like it. It is nice.
Stayed 1 night in Feb 2025

8/10 Good

Gaylyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing fancy, great location - walk to Hilo town for sightseeing and shopping. Don't expect luxurious accommodations
Stayed 2 nights in Jan 2025

10/10 Excellent

Tim von

Liked: Cleanliness, staff & service
I seriously love the atmosphere of the place! It’s like a comfortable pair of worn out shoes. The place is not polished but it’s charming.
Stayed 1 night in Feb 2025

8/10 Good

Stacy

Liked: Cleanliness, staff & service
Old School Hawaiian Aloha n Charm..rooms Old yest comfortable n clean..Ill come back ..Staff Local ... sweet n helpful..Hilo Aloha
Stayed 1 night in Jan 2025

4/10 Poor

Valerie

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
No Tv. Hot water was spotty. It’s dated. But a good place to stay to rest your body and your mind for the night
Stayed 1 night in Mar 2025

6/10 Okay

Robert

Liked: Staff & service
Disliked: Cleanliness
Have gone there for many years. Staff is great. Facility needs lots of work.
Stayed 3 nights in Jan 2025

2/10 Terrible

Nicole

I wish I were writing a different kind of review. Due to a flight delay and mechanical issue, I missed check-in at Wild Ginger. I called and messaged several times while stuck in Denver. I was told I’d only be charged for one night—which I understood—but I was billed for all three. Because the hotel doesn’t have 24-hour staff and their virtual check-in must be arranged ahead of time, driving two hours in the dark after nearly 20 hours of travel, with no guarantee of entry, wasn’t safe or realistic. Expedia tried contacting the hotel multiple times and received no response. I chose Wild Ginger to support a local, welcoming space instead of a big chain, but I was left out of pocket with no support—even with trip insurance. I did everything I could to communicate and resolve this. It’s incredibly disappointing.
Stayed 3 nights in Jun 2025

10/10 Excellent

nava

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a special place... It's a lovely, local place and so convenient to downtown.
Stayed 4 nights in Sep 2024

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The nice people on the property.
Stayed 2 nights in Dec 2024

10/10 Excellent

Simone

Liked: Staff & service
Very convenient spot to swim the turtles by driving for a few minutes towards the airport, a great breakfast with fruits and homemade cakes, overall a very good deal if you enjoy staying in a vintage building with a bit reduced comfort

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old world throwback
Stayed 1 night in Feb 2025