Hotel di Higashikaigancho

"新しいホテルということもあり、とても綺麗で部屋や屋上からの眺めが良かったです。 また、食事のビュッフェを美味しくいただき、温泉を満喫できてとても癒されました。 ホテルの周辺や熱海駅近くの商店街には沢山のお店があり、食べ歩きなどで満喫できました。"

"露天風呂付きの部屋でゆっくりできた"

"The Ryokan itself is very nice, the entrance is very beautiful, the staff is wonderful above average even in Japanese standards, particularly Nanami the room attendant was absolutely top notch impecable service. Do consider this Ryokan is in the middle of the town so no views from the public bath and there is some traffic noise, there was also some noise due to demolition work right next door, it ended around 5pm and restarted at around 8:30am. The room does have an amazing view to the beach and...

"食事の時間が二部制で、夕食１.５時間 朝食１時間が、忙しなくて残念だった。 両方共早い時間だった為 「次のお客様が」と言われ、 出てみると次の回の人達が長蛇の列。 仕方ないのかもしれませんが、次回はもっとゆっくり食事出来るところにします。"

"出入り口が2箇所あり、知らずに自動車専用道路の方から出かけようとしてしまった。 部屋に置いてある注意書きをきちんと見ていれば理解出来ていたはずなので自分の不注意だか、チェックインの際に一言若くは注意点を書いたものを渡してくれるとありがたかったなと思う。 部屋は清潔でスタッフの対応も良く、温泉もとても良かったので、ま利用したいと思う。"

"The hotel is excellent. But there are a few things we really did not like. If you try to call the reception, they hardly can speak English, always sorry, only Japanese. Then we lost our bag in the bus and asked the hotel after checkout to help us claim the bag, they just send us a phone number for the bus station, I could look this up myself. And I even tried to call the bus station, but they only speak Japanese, that’s why I have ask the hotel to help us. Luckily our next hotel in Sapporo...

"施設はまだ新しく、清潔感満載のホテルです。またテントと露天風呂のある別室（ガーデン）もしっかりとプライバシーが保たれ、お湯も適度な温度で大変満喫出来ました。 サービスも従業員の方々の笑顔での丁寧な対応は大変よく、到着時の軽食や選べるシャンプー、ボディーソープ、ソフトドリンクとアイスの無料サービスなど至れり尽くせりで満足いくものでした。 ２点ほど気になった点は、水回りのミラー内蔵型時計や同様の共用部分のトイレの時計が正確じゃなかったり、部屋内の冷蔵庫が殆ど効いていなかったことは少し残念てした。"

"This was my second stay and I was just was blown away as the first time. The Awashima Hotel is a true gem of a location and establishment. The boat ride from the shore to the island is scenic and pleasant, the island itself features a fun aquarium with shows, a wonderful walking path ideal for a stroll or early-morning birding, and adventurous guests can attempt the steep climb up to the island's shrine. Inside and out, the hotel feels like staying in a museum. Wonderful art, sculptures, and...

"The room was clean and spacious. Although the hotel is a bit older, everything is well maintained. The staff is very helpful and give support very quickly. The buffet restaurant is excellent with a very large selection of food and desserts. The staff also take care of used plates vert quickly. There also is a a very nice view of Mt Fuji from their garden."

"Breakfast was simple but tasty. There is tea, juice coffee to drink and with a simple salad bar. Staff was very helpful. From check in to check out, it was a smooth transaction. Room was very clean, comfortable, modern style. High recommend for family or group of friends traveling. Bunk beds were very comfortable. The washer and dryer in room was easy to use and convenient."

"We absolutely loved the charm of this place! We didn’t do the breakfast, but we indulge in the onsen, nighttime Ramen, and the ice cream post onsen! The staff was very helpful and kind, and very patient with us using Google translate. We loved our time here!"

"The property is a little run down but clean. The staff was rude when we were trying to check in. My husband and kids were behind me checking in and were told they couldn’t be there and shooed them away and then when my family moved down the hallway to wait me for me they came and asked them to move again. But no recommendation of where we would wait."

"立地は山の上でかなり勾配の急な道の先にあるが、それ以外は完璧でとても満足度が高いと感じました。"

"Séjour incroyable. Le personnel est très investi dans le service que l'établissement propose. Le onsen privatisé est vraiment agréable mais il y a également un onsen public. Je recommande grandement."