Hotels in Heapey, Chorley

"Fabulous room with balcony and Seaview, disappointing breakfast compared to years ago with pitifull fruit selection, 90% of the staff were lovely "

"Firstly, I would say all the staff were excellent, polite, friendly and professional. In our room the complimentary biscuits had a use by date of 31/03/26. They were nearly 3 weeks out of date. There is a water bottle in the room to promote sustainability and not keep throwing bottles in landfill….great. However ours had been washed, not dried and the lid screwed on. The smell of stale rancid water was overpowering. Reception sorted both issues but I would suggest the room hadn’t been used for several weeks and not been checked prior to our stay. Very poor!! We had dinner at the Cast Iron restaurant which was excellent. Our server Izzy who was ever smiling, efficient and attentive. Well done to her. The front of house lady was also very attentive and professional. The breakfast too was excellent with a fantastic choice and great quality. Internet throughout the hotel wasn’t great. Connecting to hotel WiFi was poor and and not an easy process and my own 5G was patchy. Thankfully we weren’t there on business. Overall…mediocre, other than the staff who were excellent."

"Good location for work free parking "

"Breakfast was delayed 45 mins"

"Friendly staff. Room had an awful musky smell. Only stayed in room for a few hours so that's why i didn't request to switch rooms.And the shower was stuck on hot. No way to cool it down. The hotel shares a building with other companies and a university so it's not your average hotel building."

"Breakfast excellent, shame they don;t serve food on a Sunday. Suggest they notify guests beforehand so they can make alternative arrangerments. We could not find anywhere closeby serving food after 7.30pm which was prior to our arrival"

"Check in was effortless and the staff were attentive throughout my stay. Breakfast was of average quality, but there was a nice variety of options to suit everyone. The bedroom was clean with fresh sheets; however, the stained carpet was off‑putting. You would expect an IHG‑owned hotel to invest in proper industrial carpet cleaning. The location is convenient, within walking distance of the tram stop and the Trafford Centre. Parking was only £5 per night, which I think is very good value"

"A very nice short stay and breakfast was lovely as were the staff"

"Nice easy check in. Clean rooms and plenty of parking, which was free at the weekends. My only issue is that breakfast was served from 7.30am and not 6.30am (as stated on hotels.com) so I was unable to have breakfast before leaving. This was one of the main reasons I booked this hotel so was very disappointed that I had paid for a service I could not use."