Hotel Keluarga di Hawi

"We loved our stay! We were provided a renovated two bedroom suite with kitchen! We loved everything about our room and all the amenities on the property, can’t wait to go back!"

"Room was amazing with all the included home amenities. Wish there were tongs for the grill though. The front desk staff was not very nice. I requested months ago for our rooms to be near my friends’ rooms and we were not accommodated. We were four families with children and having rooms near other would’ve made things a lot easier. The building had some electrical issues. The elevators didn’t work and we were on the third floor. It got old real fast after taking the stairs in the heat while...

"Our 1st evening, we had some problems with getting food. The poolside restaurant had to close early and the bar restaurant ran out of pizza. I’m sure it was an unusual problem, but we didn’t have dinner that night coming in from a long travel day from Texas. All other meals were great, especially breakfast buffet which was outstanding."

"Breakfasts and dinners will cost couples over $150. Can't even get a burger for dinner. Lunch bars close at 4pm. They should remain open until 7pm. So we ended up eating just lunch each day, and buying snacks for breakfast and dinner. At least we didn't gain any weight."

"This property is certainly has comfortible rooms and excellent soaps and lotions in the rooms. Maid service 2x's per day is excellent! Where the property could use improvement: cleaner pools, with 24/7 access pools water feels like a lot of bodies have made the water mucky. Access to the Ocean bay is far too hot late in the afternoon and again the water is not clear. Maybe access in the morning?? Food is average and this would include Brown's their 5 Star restaurant. The view is beautiful,...

"Everything was great and I’m looking forward to going back in the future."

"The rooms were clean with great views. No amenities past 9pm. Everything shuts down. Cannot even buy a water."