Hotel Dekat Hancock Recreation Center

"Customer service was horrible. We checked in and didn’t like the room. They did not give the refund even though we didn’t stay for a minute. I ended up disputing the charge with my bank."

"Unique bunk beds weee perfect for the kids. They still are talking about the stay. Location perfect for Thinkery visit and great food options right outside hotel door."

"A very great hotel."

"The hotel is new, clean, funky, and right across the street from UT. The staff were great too. Only downsides are that the rooms are small and the only parking option is valet, which is expensive. Hotels should provide free parking to their paying guests, not charge them an exrtra $50 on top of the room rate. Not cool."

"The property is going through a renovation, so it should be given some forgiveness. I had an enjoyable stay and it was lovely. There were a couple of glitches, but nothing horrible. The pool was nice, but the rooms were AMAZING! It truly was a lovely stay."

"Excellent service, very convenient hotel !!!!"

"Breakfast"

"The hotel is clean and so are the rooms. The rooftop bar and pool area is nice and clean and the service is good. The hotel restaurant was short staff, and the service and food were not so great, but the last time I stayed here it was good so it may have just been the staff that was working on the day I stayed."

"Very nice hotel. Valet only parking is expensive, no pool or rooftop bar. Everything else was great. No complaints"

"The staff is amazing and so is the property! Only place I stay when visit Austin long or short visits."

"I loved everything about this hotel: clean, friendly, great location for Moody Center concerts, advise pedicab for transport, good walking distance during the daytime-not advised for those with any physical impairment, restaurant on property, bar and restaurant inside hotel; my only EXCEPTION was daily charge for hotel parking WHICH is the normal for most of the area hotels. I highly recommend this hotel. We will definitely book there again."

"The room was adequate for the price and location. Welcoming staff and breakfast was standard. Room and bathroom was clean upon arrival. Bathroom was small but sufficient. Good baseline hotel. Location was decent for Austin though the surrounding area is a little on the sketchy side."

"Good location. Clean room."

"Very personable and accepting."

"The hotel was nice and the room was good overall. My only complaint was the shower water pressure, which was very low, and it took a long time to get hot water. My room was on the 9th floor, so that may have contributed, but it still shouldn’t be an excuse."

"Everything was good besides how outdated the gym and pool were."

"Comfortable stay, great location. Would love to stay here again in the future "

"Staff was nice and friendly but the room had roaches and hair in it:/"

"Falta limpieza en área de alberca"

"El hotel terrible, viejo, sucio, de paso, lo utilizamos solo para dormir, el desayuno q según incluye es solo un par de panquesutos y una bonafina. A 15 min del centro en auto"