Hotel Dekat Bettie Hamilton Woodburn Residence

"Customer service was horrible. We checked in and didn’t like the room. They did not give the refund even though we didn’t stay for a minute. I ended up disputing the charge with my bank."

"A very great hotel."

"Good spot for parking"

"Awesome place and awesome staff"

"Location for UT events is fantastic. Hotel is clean and staff goes above and beyond to accommodate your needs."

"Comfortable stay, great location. Would love to stay here again in the future "

"The place was quiet and easy to access. It was mostly clean. We had a great experience."

"Staff was friendly. Hotel was clean. Room was clean. Check In was smooth and efficient."

"Could’ve been better. The backdoors don’t work. You are forced to use the front door in the night as well. AC doesn’t work either. It’s mid."

"The hotel is clean and so are the rooms. The rooftop bar and pool area is nice and clean and the service is good. The hotel restaurant was short staff, and the service and food were not so great, but the last time I stayed here it was good so it may have just been the staff that was working on the day I stayed."

"Attended a wedding that was held at Hotel Ella and also stayed on site! Great location, fun pool and the room we had overlooking the pool was nice. The front desk staff, Austii and Noah were very helpful as well! Only downside- better AC needed in main lobby and the overnight valet parking is expensive but the valet guys were great!"

"It was a quick trip for me- just an overnight but the hotel was pretty nice for a quick visit! Room was very clean and very quiet, the staff was wonderful- very kind and did a great job assisting me with patience and kindness. Breakfast was fresh, hot and a great variety! I'll stay here again when passing through Austin!"

"The room was clean also the Breakfast was great"

"The hotel was nice and the room was good overall. My only complaint was the shower water pressure, which was very low, and it took a long time to get hot water. My room was on the 9th floor, so that may have contributed, but it still shouldn’t be an excuse."

"good"

"Too good, value for money and 100% recommend to stay there."

"Good"

"My bed was infested with roaches although it appeared to be clean and made up. The room had a roach infestation. Apart from that, the rooms looked renovated, modern and good looking for the price."

"There was no breakfast and the outside of the room all the cigarate were thrown"

"I'll be completely honest, first time ever doing a review of a hotel room, as soon as we opened the door there was an ugly odor, it smelled horrible, and since we were checking in late around 6 there was no way of getting another room, we thought maybe if we leave the AC running it will smell better when we come back in the evening, well the smell was even worse, went to ask if we could be switched and was told no again, the person at the front desk went to our room with a aerosol can and as...