Hotel berdekatan Gedung Membeli-belah Isetan Shinjuku

"Available toiletries were free for guests. Room Cleaning was not well maintained. Our room had a spider that we killed. Room was tiny. However, the hotel is accessible to many stores and restaurants."

"This was one of the most beautiful hotels we’ve ever stayed in - and we have stayed in hotels all over the world! What stood out the most was the staff - they were exceptional. I would like to thank Rustam for helping me and providing a hot tea when I came inside after getting caught in heavy rains!"

"Overall experience were good. Onsen were good, bed is too hard for us We were unhappy with the check out experience. The front desk is calling us three times for the 15 minutes delayed. Check out time is very stiff, no flexibility."

"Clean property big room excellent amenities very helpful staff great location"

"This is the best hotel I’ve stayed at in Tokyo. From the amenities to the staff everything was amazing. I will definitely be staying there again plus the location is so convenient!"

"Helpful staff, good amenities and jacuzzi and sauna"

"Spacious and clean! Located in the city and short walk to many train station! We enjoyed our stay here!"

"Perfect location for us. A bit quieter neighborhood but still walkable from the main area around Shinjuku station and a short walk to Shinjuku Gyoen National Garden. Super clean, new, apartment space. Kids loved the pull down projector. Very helpful to have in-unit laundry/dryer."

"We stayed at the other location in Shimokitazawa last time we visited, and although the Shinjuku location is nice it is definitely a step below. The onsen was very busy, and a lot of people who seemed less likely to follow the onsen "rules" (brining phones inside, not washing before entering pool, etc). The elevators are very slow, and I found the room layout not very functional (we've stayed in small rooms before, this one was small and felt like the choices prioritized "design" or looking good...

"Second time stay at Tokyu Stay hotels and I love them each time I stay! Love the convenience of everything provided."

"Amazing"

"We stayed in the superior room- Very nice and perfect for our family of five. Our fault for not mapping it ahead of time but, it is a little far from the train station."

"The staff was fluent in English and very helpful. Clean room and the food and beer in the bar downstairs was very good. There also an izakaya in the basement that was excellent. The only issue was the weird smell in the hallways. It’s a gray place to stay, but it’s obviously not a five star hotel. But for what it is it’s excellent."

"Great place to stay as it’s centralized in Shinjuku. Well maintained and easy to communicate."

"We have been to Tokyo, shinjuku specifically many times and this hotel has been the best one yet. This is a boutique hotel, with spacious rooms for tokyo standards. You dont even have to bring any toiletries as they provide everything…and more…down to the mouthwash! The lobby is very cute and quaint, and everything in there…you can take. They have a coffee machine, that makes espresso….soda machine….hard liquors, red and white wine, light snacks!! We will definitely be chosing this hotel moving...