Hotel Dekat Studio Alta

"Overall experience were good. Onsen were good, bed is too hard for us We were unhappy with the check out experience. The front desk is calling us three times for the 15 minutes delayed. Check out time is very stiff, no flexibility."

"great location, gorgeous views, amazing service and very dedicated staffs."

"Amazing hospitality. "

"Really nice hotel and very well located with quick access to train station. Great staff as well. Nice room with comfortable bedding. If I could offer areas to improve, the dryers for laundry are awful. Also, I understand it would not be a full breakfast, but a bit more variety would be nice. Overall, I would stay here again."

"Everything is great. Perhaps one minor point is that it is a tad far from the main Shinjuku station. But that also makes it more peaceful amidst the madness ard the station."

"Great place to stay with the kids. Metro has entrances close by and its only about a 10 minute walk to the main Shinjuku station. "

"Good"

"Spacious and clean! Located in the city and short walk to many train station! We enjoyed our stay here!"

"Great location and value for the money. No complaints."

"Great staff"

"very clean room, great price "

"The buffet was incredible but overpriced. The location is nice 👍 The room is not as clean as what I expected. The kettle is covered with thick dust 👎, and I found lint buildup (small pieces) inside of the washing machine. The shower curtain smells really bad."

"Front desk agent are nice and helpful with directions and suggestions. The hotel policies are very not guest oriented. When I found cockroaches in the room MOD calmly reply “sorry they probably came in from the window”. ??? When checking out I asked if they could store my back till later, they left my bag in the lobby right next to walkway and restaurant entrance. No tea No coffee No bottled water in rooms. When asked manager reply “you can drink tap water from faucet”. I come to Japan...