Hotels in El Hoyo, Punta Cana

"Ok"

"I had a very good time in this hotel everything was good the hotel the buffet clean organized the staff very friendly always with good humor and smiling variety of food the pool was amazing and the people on the pool very nice always close when you need it beer the housekeeper very friendly Maria very nice she decorated very nice my room for my birthday and the cake was so good thanks so much all the staff in this property for my wonderful vacations every day new activities the recreation people so nice and wonderful always smiling and sharing with us thanks again I hope to come back next summer "

"Quiet "

"Love the place peopl was nice and friendly and it stayed clean "

"Had a nice trip with friendly staff and a clean room. Staff came to clean often. Food was decent and activities were fun. Would stay again."

"Absolutely stunning. Check in was a breeze, Evgar truly went above and beyond to welcome us. At check in, he booked us a special dinner reservation at The Magna restaurant for my husband's bday. Although reservations are not required, they truly made this dinner special with rose pedalled table, a "happy bday" plaque and a mini cake.The resort has a vast array of restaurants and I was expecting average buffet food, but let me tell you the food was delicious. The resort app was convenient to see restaurant menus, hours of operation and also their dress code. For the most part, casual clothing is required, no flip flops or tank tops. Some restaurants require pants and collared shirts for men.The room was over the top with a jacuzzi, lots of snacks and drinks, and all necessary toiletries, including a toothbrush and toothpaste. Our pool was not at all crowded and had crystal clear blue water. We saw workers treating the pools overnight, and cleaning both the pool and all lounge chairs each morning. The beach view was amazing, and there are plenty of lounge chairs with shade available. Despite the surge of seaweed, it was cleaned off each morning. If you walk down the beach to either side of the hotel, you will find local shops with extremely affordable souvenirs and massages for 1/4 of the cost compared to the hotel shops and services. We purchased lots of souveniers from Carmen and Pedro's shop at "Wal-mart" and also from the shop on th eopposite side of the hotel."

"Wonderful experience overall for a solo traveler staying at the platinum. "

"The hotel is extremely clean, very comfortable beds! Great for families, lots to do! Although not a part of the all inclusive package the kids played laser tag, bowling, and experienced the surf pool. As part of the all inclusive they loved the lazy river, water park and ice cream shop!! The kids club had a trampoline park (need jump socks) and they loved it. The beach is absolutely stunning, white sand and clear water! The staff was courteous and animated. Guedy and Humberto were great at check in!! Tip- rent a golf cart in advance! Huge property and although they have trolleys every 5 min nobody wants to wait! Highly recommend for families!!"

"The staff truly go above and beyond to ensure you are enjoy your time at the resort. My wife and I had a great time, we are looking forward to our next stay. While all the staff is very attentive and friendly, Mayordomo Rafael, the bartenders Jorge, Eric, and Ismael were standouts for us. Top notch service, no complaints!"