Hotels near Edgewood Park

"I had to ask several times for towel replacements and the dirty towels removed. I was waiting to shower until I received my towels. I asked for house keeping and never received it. I don’t recall the woman’s name at the front desk who took it upon herself to get me towels. She went above and beyond her duties to take care of that for me."

"Breakfast and staff were great"

"We stayed only 1 night while taking my son on a college tour. The hotel was clean and room was updated. We had a view of downtown and the St. John’s River. Check in was great with Emileigh. She was so friendly and welcoming, and she continued to greet us when we walked through the lobby during the evening. This area of downtown seems to be a corporate//financial district so not many open/walkable restaurants nearby on the weekend, therefore we ate dinner at the hotel restaurant. The food and drinks were good and there were some TVs on with March Madness games, which made my son happy. We chose to valet park, which was very easy and the car was quickly retrieved when requested. The employees at Starbucks were also very friendly. The only negative to this hotel is that if you are traveling with a group of friends, etc, there ia not a place to sit around and socialize or sit and drink your coffee in the mornings. The lobby is just the check in desk and maybe a couple of chairs off to the side. Overall we enjoyed our stay and would recommend this hotel to others traveling to Jacksonville. "

"Our room (1002) was really dated. But the view was beautiful"

"I had nothing but wonderful memories of my stay at Residence Inn. The staff were nice. The room was spacious - enough to accommodate my family. I would like to give a special thanks to Mrs. Marion - front desk supervisor for assisting me. My stay at Residence Inn was unexpected. I walked into the lobby deeply disturbed and she sensed it. She offered me a hug and that meant EVERYTHING to me!!! I am forever grateful for Mrs. Marion for acknowledging me as a human and not a customer. This particular property offers free washer and dryer. I was not aware of this when I booked the room. This service served to be extremely helpful as we had to extend our stay. "

"This hotel is completely unacceptable and unsafe. I was given a room different from what I booked and still charged more. After only a few nights, my body was covered in bedbug bites, and the mattress showed clear signs of infestation and poor hygiene. I had to change rooms, and the replacement room was barely functional. The worst part: after checkout, I left three bags at reception to collect later, and two were stolen. The staff and management showed zero responsibility or urgency. No one cared, no proper response, no accountability. This place is a serious risk to both your health and your belongings. Avoid at all costs."

"Poor selection of items for breakfast. Room was small but very nice."

"First, at checkin there was no one at checkin to give me my room key. It was a wait . I waited for a total of 3hours it was unbelievably the computer was down. So, I had to take a picture.Three pictures, front and two ,two sides. I asked why the picures and I was told this is what we have to do for checkin and their were no keys. You had to be let in by the the personal at the front decks. Their was know one to help me. Wwhen the first person showed up she tried to help but her keys did not work. This worker had to call someone else for to come and help. The next person, help me with checkin. And when I was showed to my room the. Person called to ask if her key would "

"Convenient location and clean room"