Cari Hotel di Tunbridge Wells

"The staff were truly amazing. Very polite and interacted with the guests always with good conversation, communication and a nice smile. It’s nice to see this in our younger generations."

"Staff went above and beyond only thing not positive was the car park charge, should be free for guests "

"The room was a good size, the bed very comfortable the bathroom was good sized. The shower was over the bath with shower curtains, not great for older persons. There was a warning sign about the heated towel rail which was not heated.A request to the duty manager to turn it on, produced no result, nor a report back. The breakfasts were fine and we were happy to have dinner three nights. Car parking in front of the hotel was good. Staff, apart from the duty manager who did not perform or report,...

"The whole place needs a refurb. My bedroom could have done with a clean and the toilet actually needed flushing before I could use it. The stairs and corridors wer dusty in corners and one corridor had a peculiar smell. I know it was an old building but I’m sure even old buildings could have lifts installed and maybe ramps and here one or two steps are. Not good value for money and the breakfast certainly wasn’t. The restaurant and bar are were clean and smart and the staff were pleasant and...

"The room was very clean with tea, coffee, milk and sugar provided. Not a great selection of teas but fine for us. The beds were comfortable and sheets clean and ironed. Small TV but that didn't bother us as we were out more than in. Good selection at breakfast with cereal, yoghurts, fruit juice. Very good cooked breakfast with several options. Tea and coffee served in your own pots. Staff really friendly."

"Clean room, shown to room by polite, informative member of staff, breakfast selection in room very good."

"Clean"

"Beautiful bedrooms in quirky old wooden hotel. The food is very good, but the restaurant gets very noisy as it’s so full."

"Easy parking, very calm environment "

"Great location. Comfortable room. Exceptional staff, particularly the manager. Very friendly and helpful"

"Spotlessly clean room. Lovely grounds. Comfortable stay. Easy check-in & out. Easy parking. Pleasant staff. Good self-serve breakfast."

"Bar was a good traditional pub"

"The amazing 4 poster bed was beautiful. Food in the restaurant and bar was good and the location is very convenient. Be cautious with the very narrow entrance to the car park, a sharp turn off the busy road. Oddly my room locked on the outside but there was no keyhole inside so somebody could have locked me in, and I did not like that at all. Ask about your room when checking in."

"Lovely stay."

"Lovely hotel great location "

"Best hotel I have stayed in for quite a while. Rooms are immaculate, friendly staff and great food. Will definitely stay again. "