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"The WIF was almost NONEXISTENT. Very Basic but I didn't have high expectations - so for the price, I think it's not bad but if you have to work remotely. I had to look at other hotels to move. Staff was super nice seemingly but when I told her the wifi didn't work, she said, it does and I signed onto the wrong one. Moments later I was sure that was not the case and asked her to come to my room to show me what I am doing wrong because the TV doesn't have wifi to watch ( Oh yeah, by they way, you cant watch TV either)- she then said "Oh I am sorry we don't have wifi right now. We need to call tomorrow to have them fix it" --- she outright lied..... but I would never have guessed her to be a liar because she had such a great smile for everything."

"Great place to stay! Our beach house was so beautiful and right on the ocean. Breakfast had a good selection with fresh fruit served as well. The staff was very friendly and helpful. I would stay here again and recommend this location to my friends and family. "

"Stayed 5 nights. No problems. Staff always accessible. Close to everything. Will come back. "

"Fantastic property . Great food . Great location. Service is a bit “ pretentious “ to say the least . They should be more polite to guests ."

"New hotel, confortable, very nice swimming pools, from beach"

"Clean room, Good breakfast. Excellent beach view"

"J'ai voyagé avec une amie, nous étions inquiètes à cause de commentaires lus à propos de personnes qui ont été malades durant leur séjour mais pour nous tout a super bien été, propreté, nourriture, personnel très gentils et très aidant, tous nos besoins ont été comblés. Belle plage, suffisamment de chaises pour tous, bons restaurants à la carte, surtout le Fusion. Amusements intéressants. Merci à Marcos Batista du Viva club qui a été excellent pour nous et au devant de nos demandes."

"It was amazing the place...Great staff, great entertainment group and overall a great place.....the place is not to big, not to small..Just right...the vibes were good for all.parties.. The Buffet was good One thing possible to fix, were the la carte restaurants..Although the cuts of meats were ok, I feel they can do better. But the Italian restaurant was great."

"The property is quite big & well maintained by staff. Staff were very friendly and would teach guests a few words if interested. Front desk and Concierge staff didn’t all speak English so relied on translation apps. The buffet served a lot of local foods which was great although would have enjoyed more variety night after night. There was often some type of pool exercise or entertainment in the day and evenings. The property is 1.5 hours from Samana airport and transportation from the airport is not provided. The hotel is not great for people with mobility issues. There’s no path to the beach from the nearest restaurant; you have to walk across a grassy field so would help if there was a path. Couldn’t enjoy the Al A Carte restaurants because they’re all near the beach & too far for my father to walk. Thankfully the buffet was good. I’d recommend this hotel to able bodied people for sure, great staff and beach!!"