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"Excellent service, decor and location. Breakfast is hit and miss. "

"Breakfast sub par versus previous visit. No hot water for shower. These things happen, not their fault. However no apology or acceptance that it was an issue on check out. "

"Amazing hotel and fantastic location"

"Very comfortable bed & clean room. Did ask the receptionist if it’s possible to have continental breakfast earlier than specific time, which wasn’t a problem. Friendly staff. Would definitely come here again. "

"Room we clean and had space. The swimming pool with the booking system worked really - we really enjoyed it. Breakfast - we couldn't fault it, loads of choice excellent quality and service."

"The staff were very friendly and helpful. The only downside was the sofa bed which was extremely uncomfortable which really impacted sleep"

"The breakfast was fantastic, fabulous choice of food and juices; staff were so helpful and attentive. Spa was a welcome treat, after a day of exploring the city; again, staff in spa were so helpful. Room, as rest of hotel, was spotless. The windows were rather old and hard to open ( to air the bathroom, after a shower), but the building is relatively old. The private parking was expensive, but only a short walk from the hotel and we knew the car was safe and secure. All in all, a wonderful stay at The Gainsborough, will definitely return; was a wonderful experience. "

"sorry we dont eat breakfast"

"Room only, shower was in a bath but mat provided & told them tv was not working on leaving - dated but great for hotels.com price which was cheaper than hotels website"