Cari Hotel di Majlis Cumberland

"Staff reception did not listen to me. Was preoccupied. It is a new premises with a few minor issues. We were not informed that an additional deposit was required, no tissues supplied, no milk available. The mattress was exceptional."

"I’m not someone who ever complains but I think it’s different when in Aus you would expect to have cleanliness standards atleast met (overseas I feel like I’m not as fussed because I know the economy affects jobs and hospitality and venues etc) anyways the room was so extremely dusty hadn’t been cleaned in years kind of environment, floor was dirty never mopped or cleaned, shower was dirty (we genuinely kept shoes on 24/7 unless in bed) the bedding was so dusty we would wake up every morning...

"Similar to Wentworth hotel a bit to the east along A44, dated and worn rooms with dated shared facilities. Location quite good for dining options and Sydney Olympic Village which is why it gets a 3 and not a 2. Hotel had a bar and restaurant. Bar noise wasn’t a problem at night. Cleanliness okay but not great."

"Checking into this hotel, I had to walk my children through a bar of people drinking and staff using inappropriate language communicating with what seemed to be locals that drink there everyday. Checking into our rooms the floor was dirty and the smell in both rooms was off putting. The blankets were not covered and when removing the sheets on top of the blankets there was urine stains all over the blankets and mattresses. My son and daughter both had hair on their sheets and...

"The unit was fantastic. Spacious and just what we needed. It had everything we needed. Would stay there again."

"Lovely place to stay, clean and today and in a great location. "

"The toilet created terible noise in the bedroom when using."

"I booked the room thinking it’s refundable but was shocked to see that when I cancelled the booking it said that it’s non refundable and lost all my money ."

"The staff were not really helpful, when we came in the hotel the phone was broken. And my missus came out with a bad rash after staying here."

"Very poorly maintained"

"New, well appointed apartment hotel in Paramatta. Room very clean and well equipped with kitchen and laundry. Onsite secure parking was greatly appreciated. Located close to the central shopping mall. Great staff assistance."

"Very clean and spacious room, value for money, quite and relaxing. Plenty of parking off street if need to. Staff is very helpful."

"Overall exceptional facility"