Cari Hotel di Denbighshire

"The cabin wasn’t as clean, sofa in cabin was absolutely dirty. Breakfast on both days was shambles, you’ve to queue up for hot breakfast, and the guy serving it Louis wasn’t the nicest, witnessed him being rude to 2 women, however being absolutely fine to others. People of colour are not nice to people of colour!!! Both days no veggie sausages, was told ran out, they just didn’t want to cook them… swimming for kids only 8-10am (same time as breakfast) and 3-5pm!!! We honestly do not recommend...

"Hotels position is great, friendly staff, unfortunately the hotel is overpriced for the rooms."

"Lovely staff , very clean ."

"Good location but very tired property. Staff mostly polite but not really engaged. Make you prepay for parking but do not care if there is no space to actually park. Toilet did not work and room servicing poor. Cooked breakfast and coffee was thankfully OK. Town itself is cute and best place to eat is the very popular Corn Mill, a 5 minute walk away from this property."

"Caravan was very clean, location was really good, site had everything you need, pool, chip shop lovely bar/pub"

"Sadly disappointing - cleanliness lower than expected; stains on furniture and bedding, rips in carpet, dusty and flickering light fittings, dust in wardrobe and bedside cabinets. Air con in room not working; small fan already switched on in room upon arrival. Windows could not be fully opened (understandable due to health and safety) - but some were totally sealed due to being covered in layers of paint. Breakfast okay but dirty tables and cobwebs on walls. I’m not against dogs staying at any...

"Great place close to popular tourist locations in North Wales"

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"We love Herons Retreat, we have been many, many times! Well over 15 times, so that shows how much we love it."

"The rooms had bugs , there was air conditioning outside on the landings but inside the rooms were disgusting no air conditioning we were sweltering and uncomfortable all night I would never stay here again beware"

"What a piss poor hotel this is ,it looks like an asylum hotel ! Padlocks on every door , the whole corridor smelt of weed , piles of sheets and towels in the corners , no bar or restaurant and to top it all Expedia send me an Email asking if we would like to reserve a table for a evening meal and breakfast……. Really was the worst place I’ve ever stayed at !"

"Would stay again. Very nice"

"The double beds were comfortable pillows awful Had to change rooms for second night twin beds not large enough moved easily Pillows equally as awful . No walk in showers which make it difficult for people not able to use bath. Was told well if it’s only for one night did it matter and it was business people using hotel Room 111 opposite housekeeping i had to complain three times from 8am-10 for noisy chatter and Five staff were outside my door laughing and joking. I was there to rest after a...

"Beautiful building and grounds. Comfortable bed and tasty breakfast."

"Great little hotel perfect for the concerts in Llangollen."