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"Great location direct access to the mall, staff are all very friendly helpful and accommodating. Room was very clean and spacious. Best hotel in terms of location price and size."

"Convenient location, just 3 mins walk to the shopping street with many restaurants options. The tatami room is very nice! Parking is not quite friendly as it doesn’t allow to drive out once we parked, so please take this into consideration when you book this. "

"Very Clean"

"Great! "

"Very nice and spacious room. Very valuable for the price point. This is the only hotel out of my trip (stayed in 6 hotels in total) whereby staff will run towards me and help me with luggage. Not that I need that, but this gesture alone is very very welcoming and showed the enthusiasm. My first time staying in Hotel Nikko branch and was wowed by it. Will choose the same chain in the future wherever I go. The only down side is that the parking is very exp for 1 night (2200 yen). However, if they keep the room pricing valuable, I will still choose the same hotel. Thank you hotel Nikko for a wonderful stay! "

"Excellent location close to shopping and restaurants, Kumamoto Castle "

"The room was very comfortable and the amenities were lovely!"

"Great staff"

"It’s a one minute walk round the corner from a huge covered shopping arcade. Lots of food options. The whole check in and check out process was easy. The staff helpfully kept our luggage when we arrived in the morning. The room was very well designed with everything we needed. The breakfast buffet was nice, a mix of Japanese and western breakfast. They included some local dishes which was a nice touch."