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"The staff at the front desk and restaurant/bar were very helpful and friendly."

"It meet my expectations There was a great variety for breakfast"

"Fantastic breakfast and great swimming pool with steam room and sauna ."

"Location was ideal for our visit, breakfast was very good and staff very friendly"

"Excellent hotel, good service and excellent food."

"Very comfortable stay and breakfast was lovely"

"Clean room very helpful staff"

"Perfect for Alton towers : 30 min drive, great dinner just downstairs, instavolt just outside to charge the car; room was very neat and spacious."

"A convenient and comfortable way to break a long journey, I was very pleased with my stay"

"Awful. Had homeless on the entry steps. Police in reception dealing with something. Delapidated. And needs money to at least fix cracks in wall and paint it. Needs a good clean the stairs had years of dust on them. Looks like a hotel that the owners have just forgotten about."

"Lovely accomodation, staff and setting"

"Would defo recommend this hotel to stay small rooms but super clean and breakfast was superb all staff where very helpful."

"Beautiful hotel in an excellent location. Room was lovely and clean and food within the hotel was very good. Couldn't fault any member of staff they were all so helpful and friendly. Would highly recommend."

"Great place to stay rooms were very clean and tidy food and staff were amazing"

"Great location , friendly staff"

"We used to stay here many years back when visiting relatives in the area. Now it has turned into a Spa Resort, great for those who like and want to be pampered, no problems there, but we did find the restaurants evening menu is now very restricted for choice., plus there was always cold blasts of air, making it very uncomfortable to dine. Back in the day the then Ostler restaurant was far superior"

"Staff are the best part about this hotel, friendly and helpful. Hotel building is quite tired and needs renovation, such as the sink in our room was cracked and looked like it has been for a long time."

"Staff were helpful, pleasant and friendly. Clean room and good breakfast."

"It is a nice hotel next to the motorway."

"If you are booking the Pods ensure you arrive before the park closes as there are no staff on site, the entrance to the hotel is closed the security guided us to pods alter we were unable to gain access as we didn’t have keys. Avoid staying here there is no staff, no phone number no one to help."