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"Our stay was great from arrival to departure. We had a large group with 5 hotel rooms and the check in process was quick and seamless. The receptionist was so calm and kind with our group all standing and waiting at her desk. We had our teens and children from our church with us so of course they all were excited about the indoor-outdoor pool. It was well below freezing the entire time and there was snow all around so they especially enjoyed swimming outside since the water was heated. The receptionist was gracious enough to allow us to us the breakfast room to feed the kids pizza as long as we cleaned up after ourselves. That was such a nice bonus versus sending everyone to rooms. The rooms were comfy, clean and cozy. Breakfast was good. My only complaint was we expected maybe sausage or bacon and fresh fruit since we had stayed here in the past. There were still plenty of great options including plain, chocolate or cinnamon waffles made fresh along with real eggs, biscuits and sausage gravy etc so I still give it a 5 star experience!"

"Staff friendly clean rooms"

"Clean hotel, great breakfast options and friendly accommodating staff "

"👍"

"Mercedes was the greatest hospitality employee we ever saw. She was kind, helpful and very efficient "

"I was a very nice room. very clean. Highly recommend it."

"Fueron muy amables, todo estuvo Limpio , senti verdadera Comodidad . Además siempre tenían cafe caliente Lol volveria a quedarme ahí "

"The only th8ng I really have a problem with is the back door isnt locked where you use a key to get in and the commodes are so low to the floor us older people have trouble getting up off of it..And I always stay on the bottom floor like I want to but the elevattor wasnt working for other folks gettinuppeo"

"We loved the Emperor's suite! This was the perfect alternative to a hotel for us. The suite was cute and cozy with a barndimonium/cabin feel. This is a beautiful property and there were many family-friendly activites! There was a little confusion on our booked dates, but Tina handled it quickly and professionally. Everyone was very friendly and helpful! The only negative was that the floors were very dirty in our unit. "