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"Clean room , quiet, warm, great view of airport"

"The staff were very nice and respectfull t is my wife birthday and and wanted to spend it some where nice and have a bit of me time and it was achieved there .Thank you"

"Very nice buffet breakfast, all the staff that I encountered were very courteous. I enjoyed my stay after visiting the classic car show at the NEC, I will be back next year thank you. "

"We have visited and stayed at Birmingham Airport on many occasions - Novotel is the best one by far. "

"The staff were awesome ... really interested in you and your wellbeing. The food was really enjoyable. A real gem of a place. It is called Best Western for a reason, that being that it is the best."

"Great to have continental option for breakfast. Staff were helpful and efficient as well as friendly"

"The staff were really friend. We had our room upgraded which was a lovely surprise. Room was great, spacious and clean"

"Warm and friendly hotel staff, the room was amazing! The bed super comfortable and the L-shaped sofa to watch tv, was nice too. Breakfast was also great, highly recommend, no disappointments. Obviously the use of the spa was great. "

"Good "