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"I had to book this hotel last minute, because my flight was late and I couldn't get to Kyoto on time. I booked the smoking room by mistake, the staff was really accommodating and moved me to a non-smoking room. The room was extremely clean, spacious with an amazing view"

"Room was spacious and the hotel is close to the station and the shopping mall. "

"Room size was standard for Japan, though I expected it to be bigger given the location. No bottled water provided, but there was a water pitcher and a refill station. Check-in and luggage storage were fully automated and very easy to use."

"Everything was great! Perfect room for overnight layovers or unexpected cancellations. The hotel is ready and equipped with a great room for the night or two. 10/10 would layover again!"

"The staff were exceptionally friendly and helpful."

"Clean room, nice view, nice lobby/breakfast restaurant with a view of the river"

"Extremely kind and helpful staff and a prompt shuttle ride to Kansai! "

"Room was very clean, the staff were very kind, courteous and immensely helpful."

"The room was spacious enough and the layout was good for doing some PC work. Very nice breakfast buffet. Been there seven years ago for business and will definitely use it again."