Hotel Menyeluruh di Costa Mujeres

"The property was nice. The reservation and app system was difficult to navigate. Pickleball courts were under construction when we were there so only one court available until last day. The food was not good. I stuck with salads and veggies and buffet."

"All of the staff was great. They’re very adamant about maintaining your room - but after a talk with our excellent Expedia rep, Dana, we were left to relax and enjoy the pools and beautiful beach."

"The property was well kept, beautiful rooms, and just very peaceful all around. But the service… it was truly exceptional! We’ve stayed at several Secrets and the staff here set the bar. They were very thoughtful and caring. We’ve already recommended this location to several friends and will definitely come back. "

"I want to preface this by saying the resort itself is beautiful and the premium experience events team are truly fantastic and attentive, but I cannot in good conscience leave without warning other guests. During a 3 night stay $216 was stolen from my purse while I was staying here. This was not a case of leaving my valuables out in the open, my purse was tucked away amongst my belongings, so for someone to have taken money from it means they went through my things deliberately. My coin slot...

"Excellent "

"The service level provided by each and every concierge (butler) that we encountered was world class. "

"Mi experiencia en el Planet Hollywood Costa Mujeres fue mixta. Por un lado, las instalaciones generales del hotel son atractivas y están bien diseñadas. La limpieza es adecuada y el sabor de los alimentos es bueno; sin embargo, la variedad de los platillos es limitada para un hotel de este nivel, lo cual termina siendo repetitivo durante la estancia. Lamentablemente, el principal problema es el servicio. La atención del personal, en términos generales, deja mucho que desear. En varias áreas se...

"Relaxing adult resort "