Hotel Dekat Cinemark Tinseltown Rochester

"Parking was easy and free which was good. Breakfast was good just needed a non pork item for meat for travelers who don’t eat pork. "

"Everyone was so helpful and friendly. Janine (I believe that was her name) was incredibly accommodating. Would definitely stay here again. "

"Rooms are specious clean and kitchen is good. Do not expect any assistance from the staff, they don’t even pick up calls. I was told that if I needed fresh towels, I had to carry the used ones to the front desk myself. Housekeeping was only offered once during a 7-day stay, and that too only after I asked. There were also numerous instructions about disposing of our own trash."

"You have to request to have your room cleaned. Young adults smoking pot in room and by door and nothing was done about it. Signage clearly stated smoke free property."

"Great Hotel! The staff, I mean every one that we encountered, was absolutely friendly!!!"

"Big parking lot with a garage next door. The room was spacious except for the air system being two feet from the bed."

"Clean and large room"

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"Very nice property and staff. Pool was closed during visit."

"They are not pet friendly. They are pet tolerant. They will take $50 from you if you bring a pet. Exorbitant, excessive, unreasonable, and unflinching. I also have not yet been refunded my incidental charges deposit"

"Great stay"

"Love this hotel. They have remodeled it since last we stayed. Looks great. Issues. The bathroom in the lobby. Someone broke the door off the stall. Not sure how long it was like that but no one was trying to fix it. There was a stained bed sheet by laundry room in the hall. Not hotels fault but someone should have not let it sit for an entire night. Lastly, hall by rooms 130s smelt like animal urine. If guests are extended they should clean after themselves. Hotel just needs to be more...

"u all good"

"Parking was good, breakfast was so lacking I passed and went to Dunkin’ Donuts! Room was at rip off rate for college graduation. Very dated. Front desk staff was very good!!"

"The room was smaller than expected but fortunately we were only staying one night. The room didn’t seem to have enough insulation and it was a cold, windy night when we arrived. The heating system worked great but the bathroom remained cold even with the door left open. It was easy to complete the check-in process and receive our door code. The only suggestions I would make is for more areas in the bathroom for supplies, maybe a small shelf and more drinking cups, only 2 were provided."

"Very nice hotel. Great location"

"Front desk guy was very understanding and helpful"

"The hotel was a great property in a great part of town. Front desk staff were very friendly, they gave me a late check out without any problems. "

"Clean room, spacious, breakfast is great."

"The property is clean and well maintained. Staff friendly."