Hotel Butik di Chinchon

"Wonderful stay and beautiful hotel."

"I am very disappointed in choosing this hotel. I was given a miserably small room on the first floor. The air conditioning in the room was not working properly, therefore I had to leave the window open to cool the stuffy room. I am not sure if the rooms soundproofing is of any good, but because of my open window, my sleep was disturbed in the middle of the night either by drunk passers-by or Madrids Sanitary Department collecting rubbish. The only positive thing I can mention about this hotel...

"The property location was great. It was very easy to get around the city being in the center of everything . For check in there was some confusion, the was supposed to be a form emailed to me for me to fill out regarding occupancy information but never received it. The lady was not very accommodating for the simple face she would not let us check in early because she did not receive the form. Had I been emailed the form I would have filled it out she would’ve let us check in early which we had...

"The room was not very clean. It had dirt on the bathroom sink and hair on the bed. I had paid for my breakfast via Expedia and when we went to eat breakfast I was turned away until they were able to reclarify with the front desk. One morning, I set up my own table for breakfast as there was a delay in clearing the tables for the next group of people. "