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Dear Hotel Madrid

Photo gallery for Dear Hotel Madrid

Featured image
Seasonal outdoor pool, pool loungers
Seasonal outdoor pool, pool loungers
Seasonal outdoor pool, pool loungers
Egyptian cotton sheets, premium bedding, memory-foam beds, minibar

Overview of Dear Hotel Madrid

Dear Hotel Madrid

4 out of 5

4.4/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
Gran Via 80, Madrid, 28013

Explore the area

  • Popular LocationCalle de la Princesa2 min walk
  • Popular LocationLope de Vega Theatre3 min walk
  • Popular LocationRoyal Palace of Madrid9 min walk
  • AirportMadrid (MAD-Adolfo Suarez Madrid-Barajas)27 min drive

Choose dates to view prices

About this area

Madrid

Located in Madrid, Dear Hotel Madrid is connected to a shopping centre. Gran Via Street and Calle de la Princesa are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Madrid Rio and El Retiro Park. Looking to enjoy an event or a game while in town? See what's happening at Madrid Arena or WiZink Center. Spend some time exploring the area's activities, including segway rentals/tours. Guests love the hotel's location for the sightseeing. It's also convenient for public transportation: Plaza de Espana Station is just steps away and Santo Domingo Station is 4 minutes on foot.

What's nearby

  • Calle de la Princesa - 2 min walk
  • Lope de Vega Theatre - 3 min walk
  • Royal Palace of Madrid - 9 min walk
  • Almudena Cathedral - 12 min walk
  • Plaza de la Villa - 14 min walk

Getting around

  • Plaza de Espana Station - 1 min walk
  • Madrid Principe Pio Station - 13 min walk
  • Madrid (MAD-Adolfo Suarez Madrid-Barajas) - 27 min drive

Restaurants

  • Where to eat
  • Nice To Meet You – Restaurant with a bar offering international cuisine. Serves brunch, lunch and dinner daily. Kids' menu available.

About this property

Dear Hotel Madrid

Boutique hotel connected to a shopping centre in Madrid with restaurant
Along with a restaurant, this smoke-free hotel has a bar/lounge and a swim-up bar. WiFi in public areas is free. Other amenities include a snack bar/deli, a rooftop terrace and a seasonal outdoor pool. All 162 soundproofed rooms feature free WiFi and memory foam beds. Comforts include Egyptian cotton sheets and pillow menus, and guests will also appreciate thoughtful touches such as bathrobes and slippers.
Dear Hotel Madrid offers 162 forms of accommodation with minibars and laptop-compatible safes. Memory foam beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Flat-screen televisions come with satellite channels.

Bathrooms include baths or showers with a rainfall showerhead, bathrobes, slippers and designer toiletries. This Madrid hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Tourism Certified (Spain)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Wheelchair-accessible parking available
  • Off-site parking for EUR 29.50 per day; discounts available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM–11:00 AM on weekdays and 8:00 AM–noon on weekends: EUR 17 per person
  • 1 restaurant
  • 1 swim-up bar, 1 poolside bar and 1 bar
  • Room service available

Things to do

  • Seasonal outdoor pool

Family friendly

  • Babysitting/childcare (surcharge)
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • French
  • Italian
  • Portuguese
  • Spanish

Business services

  • Business centre
  • A meeting room

Outdoors

  • Pool sunloungers
  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Memory-foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hairdryer
  • Rainfall showerhead
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Phone
  • Slippers
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - 11 PM
Early check-in subject to availability
Early check-in fee: EUR 40
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 40
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 70.00 per night.

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 17 per person (approximately)
  • Airport shuttle fee: EUR 50 per vehicle (one way)
  • Nearby parking fee: EUR 29.50 per day (656 ft away)
  • Early check-in fee: EUR 40 (subject to availability)
  • Late check-out fee: EUR 40 (subject to availability)
  • Rollaway bed fee: EUR 70.00 per night
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts Visa, Mastercard, American Express and Diners Club; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property has a rooftop plunge pool, open seasonally. This pool is not suitable for swimming.

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The seasonal pool will be open from June to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Dear Hotel Madrid
Dear Hotel
Dear Madrid
Dear Hotel Madrid Hotel
Dear Hotel Madrid Madrid
Dear Hotel Madrid Hotel Madrid

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 553 out of 951 reviews
5 - Excellent 58%
Rating 4 - Good. 309 out of 951 reviews
4 - Good 32%
Rating 3 - Okay. 56 out of 951 reviews
3 - Okay 6%
Rating 2 - Poor. 17 out of 951 reviews
2 - Poor 2%
Rating 1 - Terrible. 16 out of 951 reviews
1 - Terrible 2%

4.5/5

Cleanliness

4.4/5

Staff & service

4.3/5

Amenities

4.4/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff and clean room.
Stayed 2 nights in Sep 2021

2/5 Poor

Disliked: Cleanliness, amenities
Hotel is smelly bath room all black cant tell if it is clean or not i stayed 3 nights first ok second we found blood on sheet third they didnt add soap and conditioner,pool is very small it is like a hot top always crawded,reception people are nice will never go back there again
Stayed 3 nights in Sep 2021

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the location, it is very close to all of the nice places like shopping malls, Prado museum, small restaurants. The most of the staff were friendly. Thanks to Mario, who welcomed us very well and even called a taxi for my friend in the middle of the night. The place is clean and they replace all necessary stuff in the bathroom daily. The skybar has amazing views. The pool just needs to be cleaned more often. Breakfast is tasty. Overall very satisfied! I would go back again.
Stayed 2 nights in Aug 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great. Rooftop pool and bar was a plus.
Stayed 3 nights in Jul 2021

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the view from the pool but I wish the pool was bigger.
Stayed 4 nights in Aug 2021