Hard Rock Hotels Chicago hotels

"Great guest services, valet services was amazing I forgot the gentleman name he was awesome help…breakfast was a little cold but the flavor was amazing"

"Great location. Our view was facing Lake Michigan, and our room had a direct view of the fountain. The room was well appointed, but the AC unit was not working. The first night, we were sweating in bed watching TV and had to request two fans to get any relief. On a good note, the bell hop, Steve, was awesome! So helpful and kind."

"The customer service is fantastic. I love the atmosphere; it's friendly and upbeat. The food and drinks are amazing. Highly recommend."

"Good place to stay in Chicago"

"Location was great and they have additional restrooms downstairs. and also have laundry room, gym as well. It was great stay."

"The scenery, it was clean, low noise level. Except stair traffic I didn't want a conjoining room with anyone."

"we must have came on a bad weekend cause it seemed like everyone was in a bad mood but Gary! The hotel was overall nice shower had mutiple cracks on floor. Ac did work first so we had to switch rooms! Again overall an okay experience."

"Great place,staff and location we will be back again for the 3rd time"

"The hotel always smelled so good and clean. Staff was very helpful and attentive. The rooms were very spacious and comfortable. The location was also very close to everything! I highly recommend this hotel. "