Hotel Spa di Chepstow

"The exterior of the building is wonderful along with the grounds. The interior however is extremely run down and our first room We were given smelt damp and had to be moved to a better room but still then extremely basic and cleaning standard not great. Not helped also by the fact they only offer housekeeping every 3 days. Hotel with huge potential but not being looked after and requires urgent attention would not recommend anyone to stay there"

"Great and memorable stay. The food was excellent, especially the dinner and I would rate this place 10/10. The staff were very friendly, helpful and went out of their way to assist us, showing great flexibility throughout our stay. The rooms were exceptional, truly beyond words. I have travelled extensively and stayed in many places and this is one of the best places we have stayed."

"lovely stay"

"No air conditioning :-("

"Disappointed not to get a balcony, especially since the hotel didn’t seem very busy at the time - felt like a room with one should’ve been available. On the plus side, the spa was excellent and a real highlight of the stay."

"Clean room and bathroom Very slow check in and check out. My bill was incorrect on checking out I was being charged for something I didn’t have. No lift Plenty of parking spaces Nice views "

"The staff were very nice and helpful and the breakfast was lovely and there was plenty of it. We didn't get chance to use the pool so can't comment on those facilities but what we could see from the window looked good. There was air conditioning in the restaurant but not in our room so that made the room quite hot and stuffy even with the window open. However, there was a fan in the room and that did help a little. Overall, it's a lovely hotel with staff who couldn't do enough, the decor is a...